Brian Davis
Braintree
Summary
Logistics Manager with extensive experience at Ryder Integrated Logistics, recognized for enhancing operational efficiency and team leadership. Achieved 100% on-time delivery through effective management of delivery performance and strong client relationships. Proficient in payroll administration and customer service, contributing to overall organizational success.
Overview
9
9
years of professional experience
Work History
Logistics Manager
Ryder Integrated Logistics
Braintree
09.2021 - Current
- Supervise team leaders to maintain day-to-day operational efficiency.
- Provide weekly updates to directors regarding operational health and performance.
- Communicate with drivers to address breakdowns or resolve any customer conflicts promptly and effectively.
- Offer guidance and implement disciplinary actions as necessary, ensuring adherence to established protocols.
Logistics Supervisor
Ryder Integrated Logistics
Braintree
06.2023 - 10.2023
- Lead and support a team of 17 local delivery drivers and 6 yard drivers, ensuring efficient operations and exceptional service delivery.
- Supervise maintenance standards for our fleet of tractors and trailers to guarantee 100% On-Time Delivery for our customers.
- Strategically route and monitor drivers to ensure their successful deployment, minimizing the risk of any Department of Transportation (DOT) violations.
Staffing and Payroll Specialist
Ryder Integrated Logistics
Braintree
09.2021 - 06.2023
- Manage communication channels with six staffing agencies to ensure optimal staffing levels within the warehouse.
- Administer and process weekly payroll for a workforce of over 250 employees.
- Facilitate the dissemination of job openings to partnering agencies utilizing Coupa VMS platform.
Rental Sales Representative
Ryder Systems Inc.
Braintree
10.2016 - 09.2021
- Deliver exceptional customer service for both outbound and inbound calls, ensuring client satisfaction and retention.
- Cultivate strong relationships with customers, repair shops, vendors, and other rental counters to foster mutual trust and collaboration.
- Optimize revenue generation and maximize utilization of the Braintree fleet's rental assets.
- Assist with asset management of business unit as well as tracking the maintenance of the rental fleet.
Education
Bachelor of Science - Business Administration, Business Management
University of North Florida, Coggin College of Business
Jacksonville, FL01.2014
Skills
- Demonstrated success as a customer service agent
- Goal directed merchandise and membership sales experience
- Proficient in Microsoft Office products
- Customer service
- Payroll administration
- Data analysis
- Staff management
Timeline
Logistics Supervisor
Ryder Integrated Logistics
06.2023 - 10.2023
Logistics Manager
Ryder Integrated Logistics
09.2021 - Current
Staffing and Payroll Specialist
Ryder Integrated Logistics
09.2021 - 06.2023
Rental Sales Representative
Ryder Systems Inc.
10.2016 - 09.2021
Bachelor of Science - Business Administration, Business Management
University of North Florida, Coggin College of Business
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