Brian Diaz

Coordinated communication between tenants and vendors, resolving issues efficiently

• Checked in visitors, including vendors and delivery personnel, to maintain security and service in residential high-rise community
• Received, sorted, and delivered all incoming packages.
• Streamlined delivery process to ensure timely receipt of packages by tenants and recipients
• Maintaining a helpful and friendly demeanor while greeting all visitors to the site

Addressed tenant and vendor needs and concerns to foster positive relationships.

• Confirming and checking in visitors in residential high rise community, including vendors, delivery personnel and guest
• Received, sorted, x-rayed, and delivered all incoming packages.
• Ensuring the timely delivery of all packages to the appropriate tenants and/ or recipient
• Greeted all visitors with a helpful and friendly demeanor to create a welcoming environment.
• Executed special projects to improve operations at C & W Services.

Float pool supported medical staff by delivering essential clinical and administrative care, enhancing overall patient service delivery.

• Collaborated with patients to gather and document their information and medical history.
• Assisted Neurology department in providing high-quality care for patients with neurological disorders, ensuring effective treatment and support.
• Supported Hematology/Oncology department by collaborating with physicians to deliver comprehensive patient services, including physical examinations, diagnostic test recommendations, and patient education on cancer treatments.
• Supported physicians by coordinating patient appointments and managing schedules.
• Communicated with patients to gather information and address inquiries effectively.

• Foot messenger courier providing day to day excellent services
• Delivered packages promptly across designated routes, ensuring customer satisfaction for City Express Services.
• Utilized various transportation methods, including walking, biking, driving, and public transit, to ensure timely deliveries.
• Managed logistics for scheduling deliveries and pickups, optimizing route efficiency.
• Coordinated with customers to confirm delivery details and resolve inquiries, enhancing communication and service quality.
• Verified package contents against shipping documentation before dispatching.