Led daily store operations by supervising team members, coordinating workflow, and prioritizing tasks to meet operational goals and enhance team performance.
Trained and coached employees, monitored performance, resolved challenges, and maintained high standards of accuracy and organization to improve overall guest experience.
Led merchandise flow processes across the store to optimize inventory management.
Trained and guided team members on product knowledge and customer service techniques.
Coordinated floor sets to align with seasonal promotions and visual merchandising standards.
Life Insurance Agent
Primerica
10.2024 - 12.2026
Educated clients on financial protection strategies through needs-based consultations, recommending tailored life insurance solutions to meet individual needs.
Built trusted client relationships and generated new business via networking and referrals, ensuring compliance with industry regulations while providing exceptional customer service.
Assisted clients in selecting appropriate life insurance policies for their needs.
Conducted thorough assessments of clients’ financial situations and risk tolerance.
Educated clients on policy features, benefits, and claims processes effectively.
Property Management Lead
Target
Wareham
10.2021 - 08.2025
Managed building operations, safety, and maintenance, enhancing cleanliness, security, and efficiency of work environment.
Coordinated preventative maintenance and facility issue responses, ensuring compliance with safety standards while collaborating with vendors and internal teams to support seamless daily operations.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
General Merchandise Expert
Target
Swansea
04.2020 - 10.2021
Provided exceptional customer service, ensured merchandise presentation, maintained inventory accuracy, and upheld operational standards in fast-paced retail environment.
Assisted guests with product inquiries and resolved concerns while supporting inventory management and collaborating with team members to meet daily business goals.
Assisted guests with product selection and inquiries on merchandise availability.
Organized and maintained merchandise displays to enhance the shopping experience.
Collaborated with team members to ensure efficient stock replenishment processes.
Education
High School Degree - Building & Property Maintenance
Diman Regional Vocational
Fall River, MA
Skills
Operations management
Logistics
Inventory management
Sales strategies
Client relationship management
Customer service
Team leadership
Communication
Bilingual
Timeline
General Merchandise Team Leader
Target
10.2026 - Current
Life Insurance Agent
Primerica
10.2024 - 12.2026
Property Management Lead
Target
10.2021 - 08.2025
General Merchandise Expert
Target
04.2020 - 10.2021
High School Degree - Building & Property Maintenance