Brian Moitt
Roslindale
Summary
Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences. Leads by example.
Overview
14
14
years of professional experience
Work History
Host - (Facilities Management, Meeting + Events Professional)
CBRE for State Street
Quincy
09.2023 - Current
- Responsible for managing the Client Center and the Fitness Center.
- Booking Client Meetings with Executive Assistants (Room booking, Catering, Room setup, CAVS scheduling, Escort, Security).
- Ensured floor integrity and room cleanliness, reset spaces for client use, and managed client behavior to enhance overall atmosphere.
- Oversaw fitness equipment maintenance, coordinated client access, and facilitated towel management to support client experience.
Area Sales Manager
Polar Beverages
Watertown
12.2017 - 08.2023
- Managed area sales for seven stores, driving revenue growth through targeted strategies.
- Develop and implement effective sales strategies and tactics to achieve sales targets within the assigned geographical area.
- Led team of sales representatives, providing coaching and support to enhance performance and achieve sales goals.
- Build and maintain strong relationships with key accounts, distributors, and retail partners to expand the market presence and increase sales volume.
- Monitored sales performance and tracked progress against targets, delivering accurate reports to senior management.
Help Desk Technician
State Street
Boston
01.2013 - 12.2016
- Managed incoming requests using Remedy force ticketing system, resolving and closing approximately 50 tickets daily.
- Provided first-level technical support to end users, resolving hardware, software, and network-related issues.
- Utilized MS Excel to manage large datasets for over three thousand server units, ensuring data accuracy and accessibility.
Education
Certificate - Information Technology and Business Management
Year Up
Boston, MA12-2012
High School Diploma -
John D O'Bryant School of Math And Science
Boston, MA05-2006
Skills
- Facility management
- Client meeting coordination
- Event execution optimization
- Facility safety compliance
- Customer relationship management
- Effective time management
- Task prioritization
- Team leadership
- Team player mentality
- Detail-oriented
Volunteer Experience
Basketball Coach for West Roxbury Community Center in Boston, MA
April 2013 - July 2017, 08/31/17,
- Provided training directions, encouragement, and motivation to prepare middle school basketball players for games
- Created strategies for the team, instructing the players, and providing mentorship
- Conducted regular training sessions to enhance players' skills, including shooting, dribbling, passing, and defensive techniques.
Timeline
Host - (Facilities Management, Meeting + Events Professional)
CBRE for State Street
09.2023 - Current
Area Sales Manager
Polar Beverages
12.2017 - 08.2023
Help Desk Technician
State Street
01.2013 - 12.2016
Certificate - Information Technology and Business Management
Year Up
High School Diploma -
John D O'Bryant School of Math And Science