BRIAN PETRAGLIA
Malden,ME
Summary
Hardworking and passionate Regional Sales Director looking to build upon skills and tackle new responsibilities. Strengths include training and development, and relationship building with vendors, as well as customers.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Sales Director, Tri-State
Metro Mattress
09.2023 - 01.2024
- Managed all business-related operations within Metro Mattress locations across MA, RI and NH (referred to as Tri State Region)
- Additionally took on CT stores for 2 months while company interviewed new candidates
- Recruited, screened, interviewed, hired and trained all incoming employees
- Fielded average of 65+ calls per day from employees for customer/sales-related issues
- Wrote weekly/monthly schedules for 19 stores across New England Regions
- Coordinated and executed opening of 2 new stores from staffing to floor plans
- Performed daily in-store visits across region to work with new employees on best practices and training
- Developed and executed sales plans for consistent growth in revenue and profitability.
- These visits involved daily travel of up to 250 miles round trip each day
- Worked alongside CEO in creation of new pay structure to boost employee retention.
General Manager
Stor U Self
06.2023 - 08.2023
- Directed all business-related daily operations within site including:
- Driving sales through storage unit rentals while increasing revenue with insurance and supply sales
- Managing customer accounts and executing all necessary collections activities on units that are past due
- Laid off when new company took over facility
Bedding Specialist
Bernie and Phyl’s Furniture
03.2022 - 06.2023
- Mattress sales – Helping customers select mattresses and/or adjustable bases while educating them on sleep.
Area Manager /Market Trainer
Mattress Firm
04.2013 - 03.2022
- Managed all business activities within showrooms, such as coaching, sales, customer service and maintaining brand integrity at store level
- Maintaining relationships with vendors and organizing training events for multiple districts
- Coordinated district-wide monthly schedule
- Directed bi-weekly Saturday sales meetings
- Achieved high employee retention rates by creating inclusive work environment where staff felt valued and supported.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Developed comprehensive training programs that equipped employees with skills necessary for success in their roles.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Initiated involvement in, and represented company at local charity events.
Education
Bachelor of Science - Advertising and Public Relations
Emerson College
Boston, MA05.2005
Skills
- Managing Quotas
- Budget Management
- Staff Training
- Operations Management
- Territory Management
- Customer Relationship Management
Certification
18+ years of Retail Management in a variety of industries
5+ years of Multi-Unit Retail Management
11+ years as a trainer/onboarding manager
Timeline
Regional Sales Director, Tri-State
Metro Mattress
09.2023 - 01.2024
General Manager
Stor U Self
06.2023 - 08.2023
Bedding Specialist
Bernie and Phyl’s Furniture
03.2022 - 06.2023
Area Manager /Market Trainer
Mattress Firm
04.2013 - 03.2022
Bachelor of Science - Advertising and Public Relations
Emerson College
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