Briana Lopes
Taunton
Summary
Dedicated Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
16
16
years of professional experience
Work History
Bank Supervisor
First Citizens Federal Credit Union
Raynham
06.2023 - Current
- Conducting audits
- Managing the teller line
- Ordering cash
- Opening accounts
- Team Reviews
- Opening the branch
- Covering other branches when manager is out
- Supervised daily operations of member services and transactions.
- Trained staff on credit union policies and customer service best practices.
- Ensured compliance with banking regulations and internal controls.
- Managed cash handling procedures and resolved discrepancies promptly.
- Assisted members with account inquiries and loan applications effectively.
- Implemented process improvements to enhance workflow efficiency.
- Monitoring employee performance and providing feedback as needed.
- Managing workflow within the branch team to optimize productivity levels.
- Overseeing daily cash position at the branch and ensuring adequate liquidity is maintained.
- Maintaining up-to-date knowledge of banking products and services offered by the bank.
- Supervising daily operations of a bank branch, including customer service, cash handling, and account opening activities.
- Processed and approved international and domestic wire transfers, cashed checks and posted deposits and withdrawals.
Bank Teller
Citizens Bank
Raynham
06.2021 - Current
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Explained bank services, financial products and applicable fees to customers.
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Welcomed customers and offered pleasant service during entire transaction.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Maintained confidentiality of bank records and client information.
Caregiver
Cooperative Productions
Dighton
12.2019 - Current
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Improved patient outlook and daily living through compassionate care.
- Engaged client in physical and mental activities to sustain quality of life.
- Cultivated amiable relationships with over residents, resulting in strong overall patient happiness and emotional well-being.
- Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted over residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Dental Assistant
Dr. Leonard Lindsay
Brockton
07.2015 - 01.2020
- Laid out dental instruments and equipment before procedures.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sales Associates
Michael Kors
Wrentham
10.2017 - 01.2019
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Sold various products by explaining unique features and educating customers on proper application.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Dental Assistant
Brocton Family Dental
Brockton
05.2015 - 09.2016
- Laid out dental instruments and equipment before procedures.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Positioned patients for treatment by making chair adjustments, and prepared necessary equipment for procedures.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Sales Associate
H&M Retail
Taunton
07.2013 - 01.2016
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Helped customers per day by responding to inquiries and locating products.
- Sold various products by explaining unique features and educating customers on proper application.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Cashier
McDonald's Restaurant
Raynham
06.2010 - 02.2013
Education
Dental Assistant Certificate - Dental Assistant
Lincoln Technical Institute
Brockton, MA07.2015
Somerset Berkley Regional High School
Somerset, MA05.2011
Skills
- Restorative procedures
- Treatment room setup
- Disinfecting rooms and equipment
- Dental staff support
- Taking X-rays
- Sterilization techniques
- Patient schedule management
- Patient records gathering
- Oral X-Rays
- Medical records management
Timeline
Bank Supervisor
First Citizens Federal Credit Union
06.2023 - Current
Bank Teller
Citizens Bank
06.2021 - Current
Caregiver
Cooperative Productions
12.2019 - Current
Sales Associates
Michael Kors
10.2017 - 01.2019
Dental Assistant
Dr. Leonard Lindsay
07.2015 - 01.2020
Dental Assistant
Brocton Family Dental
05.2015 - 09.2016
Sales Associate
H&M Retail
07.2013 - 01.2016
Cashier
McDonald's Restaurant
06.2010 - 02.2013
Dental Assistant Certificate - Dental Assistant
Lincoln Technical Institute
Somerset Berkley Regional High School