Professional and experienced candidate with strong focus on customer service and administrative support. Skilled in managing front desk operations, handling inquiries, and maintaining welcoming environment. Highly effective in team collaboration and adaptable to changing needs. Known for reliability, excellent communication, and problem-solving abilities.
Work History
Autism Therapeutic Services Provider
2 Months
Mieljade Behavioral Health | 2026.07 - Current
Provided one-on-one therapeutic services to a client with autism by implementing individualized treatment strategies designed to support their developmental goals.
Helped foster communication, social, and daily living skills through structured, evidence-based activities.
Worked to develop the client’s fine and gross motor skills through therapeutic exercises and play-based interventions.
Additionally, I participated in outdoor and community-based activities to encourage socialization, independence, and physical development while maintaining a safe, supportive, and positive environment.
Documented client progress and collaborated with caregivers and the treatment team to ensure consistent, high-quality care.
Youth Worker
2 Years 2 Months
Recreation Worcester | 2022.06 - 2024.08
Implement and lead daily athletic, academic, and art activities for youth participants ages 7 to 12.
Manage daily recreation sessions and directly assist participants in completing structured learning or team challenges.
Create, set up, secure, and properly store recreational equipment and program materials
Maintain continuous, consistent observation of youth participants to ensure their physical safety, overall development, and well-being.
Recreation Center Desk Attendant
6 Months
University of Massachusetts Lowell Recreation Center | 2023.09 - 2024.03
Scanned student IDs to verify access and ensure that individuals entering the facility were authorized to use the recreation center.
Distributed recreational equipment to students and maintained accurate records of equipment checkouts and returns using an iPad.
Managed the distribution of bicycle keys for the “Free Wheeler’s” Program and kept track of returned keys to help ensure proper organization and accountability.
Residence Hall Desk Attendant
6 Months
University of Massachusetts Lowell | 2023.09 - 2024.03
Served as the primary contact for residents in a busy residence hall, providing friendly and responsive support to create a welcoming and organized community environment.
Assisted residents with a variety of needs, including answering questions, helping with lockouts, signing in guests, and guiding people to locations on campus or within the building.
Managed the distribution of essential supplies such as toiletries and cleaning items, while maintaining a professional and approachable presence at the front desk.
Built strong relationships with residents and helped ensure their experience in the residence hall was smooth and positive.
Bridal Sales Asscoiate
4 Months
Q Look Bridal | 2023.03 - 2023.07
-Worked with clients shopping for a variety of special occasions including weddings and quinceañeras
Assisted customers in selecting dresses based on style preferences, fit, and event needs
Supported try-on appointments by preparing dresses, assisting with fittings, and ensuring customer comfort throughout the process
Processed dress checkouts and handled transactions in an organized and professional manner
Maintained a clean, organized, and visually appealing store environment throughout the day
Assisted with closing duties including cleaning, organizing merchandise, and preparing the shop for the next business day
Assisted with party decorations for events in the establishment
Strengthened communication, customer service, attention to detail, and interpersonal skills in a personalized retail environment
Retail Sales Associate
3 Months
Marshalls TJX Companies | 2022.12 - 2023.03
Worked in both front-end and back-of-store operations supporting daily retail functions
Assisted customers in the fitting room area by managing and distributing fitting room keys and maintaining organization
Operated the cash register at the front of the store, processing customer transactions efficiently and accurately
Folded, organized, and restocked merchandise to maintain a clean and visually appealing sales floor
Assisted customers with locating products and navigating store departments as needed
Promoted and explained the TJ Maxx Rewards program, encouraging customer enrollment and engagement
Supported a fast-paced retail environment while balancing multiple responsibilities and customer needs
Developed strong skills in customer service, communication, teamwork, and multitasking.
Education
High School Diploma
Abby Kelley Foster Charter Public High School | Worcester, MA | 2023-05
Tenth grade (4.09 weighted GPA) (Academic Year 2020-2021)
Class rank #11 (Academic year 2020-2021)
3 International Baccalaureate classes (11th grade), Biology, Literature and History
IB is a future-ready programme that builds students’ inquiring mindset, fosters their desire to learn, and prepares them to excel at their careers and lead meaningful lives.
GPA: 4.09
High School Diploma - Business Administration
Worcester State University | Worcester, MA | 2027-12
Dean’s List Fall Semester 2025 GPA 3.600
GPA: 3.600
BBA - Business Administration
University of Massachusetts Lowell | Lowell, MA | 2025-05
Skills
Skillful Reader/Writer
Analytical/Critical Thinker
Inquisitive
Goal-Setting
Punctual
Imaginative
Creative
Strong Communication Skills
Proficient in typing
Advanced in Microsoft Word / Google Docs/ Excel/Slides/ Google Sheets
Advanced in Computer Programming / Assessing Problems in Computers
SAS Data and AI Solutions
Accomplishments
Perseverance Award (Elementary)
High Honor Roll (7-8th grade)
Academic Excellence in Science (2017-2018)
Honor Roll (Grades 8-10th)
4.0 Weighted GPA Academic year of 2020-2021
Dean’s List Fall 2025 GPA:3.600
LANGUAGE SKILLS
English (Primary)
Twi (At home)
Latin (Grades 8-10)
Timeline
Autism Therapeutic Services Provider
Mieljade Behavioral Health
2026.07 - CurrentRead More
Recreation Center Desk Attendant
University of Massachusetts Lowell Recreation Center