Bridget King
Wrentham
Summary
Experienced with front-of-house operations and guest services. Utilizes strong organizational and leadership skills to maintain smooth service flow. Track record of enhancing customer satisfaction and resolving conflicts effectively.
Overview
3
3
years of professional experience
Work History
Lifeguard
Sweatt Beach
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Dining Room Coordinator
Evviva Trattoria
08.2022 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
Education
Bachelor of Science - Nursing
James Madison University
Harrisonburg, VA05-2028
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
Timeline
Lifeguard
Sweatt Beach
05.2024 - Current
Dining Room Coordinator
Evviva Trattoria
08.2022 - Current
Bachelor of Science - Nursing
James Madison University
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