Britney Lopez
Holyoke
Summary
Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Correctional Officer
Hampden County Sheriff's Department
Ludlow
03.2025 - Current
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband and safety hazards.
- Enforced facility rules and regulations to promote order and discipline among inmates.
- Documented incidents and daily activities in logs for accurate record-keeping.
- Participated in training sessions to enhance skills in conflict resolution and de-escalation techniques.
- Inspected cells and conducted random searches of common areas.
Care Coordinator
Behavioral Health Network Inc.
Springfield
02.2024 - 01.2025
- Coordinated patient care plans with multidisciplinary teams and external providers.
- Managed appointment scheduling and follow-up for behavioral health services.
- Facilitated communication between patients, families, and healthcare professionals.
- Implemented best practices to enhance the quality of care delivery processes.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
Security Site Captain
Allied Universal Security Services
Fort Lauderdale
09.2022 - 08.2023
- Supervised security personnel to ensure compliance with established protocols.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Coordinated incident response by assessing situations and directing appropriate actions.
- Trained new security staff on procedures and emergency response techniques.
- Managed access control systems to verify credentials and maintain secure environments.
- Collaborated with law enforcement during emergencies to enhance safety efforts.
- Supervised team of employees, maintaining positive and productive a positive and productive atmosphere to enhance employee experience.
Education
Bachelor of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL 04.2020 - 01.2026
Skills
- Emergency response
- Search and seizure procedures
- Incident documentation
- Data analysis
- Conflict resolution
- Team collaboration
- Effective communication
- Behavioral disorders
Certification
- CPR Certified
- First Responder
- Basics of the Sales Funnel
- Sales & Negotiations Skills
- OSHA Compliance & Workplace Safety
- Inclusive Work Culture Training
Languages
English
Professional
Spanish
Professional
Timeline
Correctional Officer
Hampden County Sheriff's Department
03.2025 - Current
Care Coordinator
Behavioral Health Network Inc.
02.2024 - 01.2025
Security Site Captain
Allied Universal Security Services
09.2022 - 08.2023
Bachelor of Arts - Criminal Justice
Keiser University
04.2020 - 01.2026