Brittany Dolan
Abington
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
20
20
years of professional experience
Work History
Sales Associate
The Paper Store
08.2005 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Filled in as department lead wile inbetween managers ( front end, receiving, Hallmark Department.)
- Checked in deliveries.
- Opened the store, preforming tasks such as cleaning, Till counting, and setting up promotions.
- Set up and took down displays for various holidays based on merchandising planograms.
Sales Associate
CVS Pharmacy
03.2012 - 04.2015
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Abington High School
Abington, MA06-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Cash handling accuracy
- Cash register operation
- Stocking and receiving
- Upselling
- Retail store operations
- Merchandise display
- Shipment processing
Timeline
Sales Associate
CVS Pharmacy
03.2012 - 04.2015
Sales Associate
The Paper Store
08.2005 - Current
High School Diploma -
Abington High School
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