Brittany Phaneuf

• Assisted in daily operations to ensure quality care for residents.
• Coordinated staff schedules to optimize coverage and support resident needs.
• Developed and implemented training programs for new staff members.
• Monitored compliance with safety regulations and best practices in caregiving.
• Led team meetings to address challenges and brainstorm solutions collaboratively.
• Participated in continuous professional development opportunities to remain current on best practices within the field of group home management and care provision.
• Developed strong relationships with family members of residents, providing regular updates on progress and addressing any concerns promptly.
• Ensured a smooth transition for new residents entering the group home by coordinating with the intake team, providing orientation to the home environment, and offering ongoing support.
• Coordinated community outings for residents, enriching their lives with socialization opportunities outside the group home setting.
• Managed daily operations of the group home, ensuring compliance with state regulations and maintaining a safe living environment for residents.
• Assisted Group Home Manager with budgetary planning for the residence, ensuring sufficient resources were available for quality care provision.
• Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed individual resident needs and goals.
• Implemented behavior management strategies in collaboration with clinical teams, resulting in improved resident interactions within the group home environment.
• Enhanced communication between staff and residents through regular meetings, leading to stronger relationships and trust.
• Contributed to the development of resident life skills by providing guidance and assistance with daily living tasks, such as meal preparation and grocery shopping.
• Monitored resident progress toward personal goals and adjusted care plans as needed, promoting continuous growth and development.
• Trained new staff members in group home policies and procedures, contributing to a knowledgeable and consistent team.
• Supported residents'' physical health by coordinating medical appointments and follow-up care as required by their individualized health plans.
• Assisted residents with basic hygiene and healthcare needs.
• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
• Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
• Offered learning opportunities to help residents develop important life skills.
• Monitored direct care activities for optimal patient protections and infection control standards.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Communicated with patients, ensuring that medical information was kept private.
• Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.

• Supported clients in daily living tasks to enhance overall well-being and security.
• Oversaw client health status monitoring and communicated changes to healthcare professionals.
• Oversaw timely administration of medications based on prescribed schedules to promote adherence to treatment plans.
• Developed personalized care plans in collaboration with healthcare teams and families.
• Administered prescribed medications under direction of physician.
• Coordinated mobility assistance initiatives, focusing on walking and consistent exercise to promote active lifestyles.
• Monitored vital signs regularly, documenting changes accurately for timely intervention by nursing staff or physicians.
• Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
• Enhanced patient comfort by providing compassionate personal care and assistance with daily activities.
• Managed medication administration schedules, tracking dosages accurately to reduce potential adverse effects or interactions.
• Provided transportation services for patients to attend medical appointments or participate in community activities safely.
• Assisted with personal grooming tasks such as bathing, dressing, and oral care, preserving patient dignity at all times.
• Responded promptly to emergency situations by contacting appropriate medical personnel and remaining calm under pressure.
• Supported patients'' physical health by assisting with mobility exercises and administering prescribed medications.
• Provided transportation and appointments management.
• Followed nutritional plans to prepare optimal meals.
• Assisted patients with daily living activities, ensuring comfort and dignity.
• Provided emotional support to patients and families during end-of-life care.
• Collaborated with nursing staff to implement personalized care plans effectively.
• Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
• Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
• Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.

• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Managed high-volume call traffic while maintaining quality service standards.
• Documented customer interactions accurately in CRM system for seamless follow-up.
• Collaborated with team members to streamline support processes and reduce response times.
• Designed functional kitchen layouts tailored to client specifications and preferences.
• Assisted clients in selecting materials, finishes, and appliances for optimal design aesthetics.
• Worked effectively in fast-paced environments.
• Monitored order statuses, resolving issues promptly to maintain high customer satisfaction levels.
• Collaborated with shipping teams to streamline delivery schedules and enhance logistics operations.
• Coordinated inventory levels to ensure timely order fulfillment and minimize stock discrepancies.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.

• Provided compassionate personal care to patients, ensuring comfort and dignity during daily activities.
• Monitored patient conditions and reported changes to nursing staff, enhancing response times for medical needs.
• Implemented hygiene protocols and safety procedures, maintaining a clean environment for patient care.
• Advocated for patient wishes and preferences, ensuring respect for their values in end-of-life decisions.
• Maintained detailed documentation of patient progress and communicated updates to the hospice care team effectively.
• Enhanced patient comfort by providing compassionate end-of-life care and support.
• Administered medications as prescribed, ensuring proper pain management and symptom control.
• Collaborated with interdisciplinary hospice team members to develop individualized care plans for each patient.
• Improved quality of life for terminally ill patients by performing routine personal care tasks, such as bathing, grooming, and feeding.
• Offered respite care for family members, allowing them time to rest and recharge while ensuring continued patient support.
• Implemented safety measures within the home setting to minimize risks associated with falls or other accidents during caregiving duties.
• Promoted a peaceful environment through ambient music, aromatherapy and calming activities tailored to individual preferences.
• Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
• Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
• Positioned patients to provide comfort and promote better body alignment.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Prevented cross-contamination by cleaning and sterilizing equipment.

• Managed inventory accuracy by conducting regular stock checks and audits.
• Streamlined order fulfillment processes, reducing processing time for shipments.
• Implemented quality control measures to ensure products met company standards.
• Coordinated with team members to maintain optimal workflow during peak periods.
• Monitored equipment functionality and reported maintenance needs promptly.
• Developed best practices for inventory management that improved efficiency across shifts.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

• Operated assembly line machinery to produce quality components efficiently.
• Assembled products according to detailed specifications and blueprints.
• Inspected finished goods for defects and ensured compliance with quality standards.
• Collaborated with team members to optimize workflow and reduce production delays.
• Maintained high-quality standards with thorough inspections of assembled parts.
• Enhanced workplace safety by maintaining a clean and organized work area at all times.
• Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
• Coordinated with supply chain teams to ensure timely availability of materials for assembly tasks.

• Assisted customers with lottery ticket purchases and inquiries, ensuring excellent service delivery.
• Maintained accurate cash handling procedures while processing transactions efficiently.
• Educated patrons on game rules and regulations to enhance their gaming experience.
• Monitored ticket sales and inventory levels, reporting discrepancies promptly.

** company went out of business- **

• Maintained cleanliness and organization of dining area, enhancing guest experience.
• Trained new employees on menu knowledge and service standards.
• Implemented feedback systems to improve service quality and efficiency.
• Managed cash handling and transactions accurately during busy shifts.
• Provided courteous, friendly service while multitasking in fast-paced environment.
• Greeted guests warmly to foster welcoming environment.
• Maintained a clean and organized dining area for an enjoyable guest experience.
• Remained focused, calm and professional during peak rush hours.
• Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
• Adhered to health and safety standards while handling food and beverages.