Brittany Viens
Haverhill,MA
Summary
Dedicated and compassionate Respiratory Therapy student with a strong foundation in healthcare, customer service, and leadership. Proven experience in store management demonstrates capabilities in team coordination, operations, and effective problem-solving. A genuine passion for patient care is complemented by hands-on experience as a CNA-certified family caregiver, providing essential support for an elderly relative. Equipped with a solid understanding of respiratory principles and techniques, successfully applied classroom knowledge in clinical settings to enhance patient respiratory function while demonstrating proficiency in patient assessment and ventilator management.
Overview
10
10
years of professional experience
Work History
Family Caregiver | CNA Certified
Private Family Caregiving
03.2021 - 03.2025
- Assisted with daily living activities that included medications, feeding, and ambulation
- Developed and implemented an individualized care plan to enhance quality of life
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities
- Monitored health conditions and reported changes to healthcare professionals promptly
- Supported hospice care for a family member who was living with dementia
Kennel Assistant
A Walk in the Bark
07.2018 - 09.2023
- Provided daily care and feeding for dogs, ensuring health and well-being.
- Maintained cleanliness and organization of kennel facilities to promote safety.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
- Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or staff.
Assistant Manager
Yankee Candle
04.2015 - 07.2018
- Managed shipments, ordering supplies, and keeping appropriate inventory to store's needs.
- Provided direction, education, and effective communication between staff, neighboring stores, and guests.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and operational protocols.
Education
Associates - Respiratory Therapy
Northern Essex Community College
Lawrence, MA05-2026
High School Diploma -
Essex Agricultural & Tech High School
Danvers, MA01.2010
Skills
- Certified nursing aide
- Certified in CPR
- Medication delivery
- Professional bedside manner
- Infection prevention
- Respiratory equipment setup
- Airway management
- Problem-solving
- Multitasking and organization
- Documentation and reporting
Timeline
Family Caregiver | CNA Certified
Private Family Caregiving
03.2021 - 03.2025
Kennel Assistant
A Walk in the Bark
07.2018 - 09.2023
Assistant Manager
Yankee Candle
04.2015 - 07.2018
Associates - Respiratory Therapy
Northern Essex Community College
High School Diploma -
Essex Agricultural & Tech High School