Brittany Walker
South Yarmouth,MA
Summary
Full Time Caregiver 2020-2025
I left the workforce to manage family medical matters, now fully resolved & ready to return. I managed logistics, complex schedules, coordinated medical appointments, and supported daily health needs for family member(s) during a 1-2 year illness. I also developed strong time management, prioritization & strengthened my communication skills during this time.
Overview
2027
2027
years of professional experience
Work History
Medical Secretary, Oncology/Hematology
Cape Cod Hospital
Hyannis, MA
2025 - Current
- To provide clerical/secretarial and patient scheduling services, as well as customer service support, to the Cape Cod Hospital Medical Oncology Department.
- Organized and maintained patient records using electronic health record systems.
- Processed numerous incoming calls, directing inquiries to appropriate personnel promptly.
Medical Secretary
Cardiovascular Consultants of Cape Cod
Hyannis, MA
10.2016 - 12.2020
- To obtain accurate and complete patient information and payer verification in a customer
- Focused manner, to ensure expedient care and accurate billing. Primary job duties involved
- Interacting with patients in person or via phone regarding symptoms, medications,
- Scheduling appointments & procedures, etc.
- Processed numerous incoming calls/faxes, directing inquiries to appropriate personnel promptly.
Patient Access Representative
Cape Cod Hospital
Hyannis, MA
05.2015 - 12.2020
- To obtain accurate and complete patient information and payer verification in a customer
- Focused manner, to assure expedient care and accurate billing.
Education
No Degree -
Massachusetts Bay Community College
Wellesley Hills, MA2025
No Degree - Psychology
Mississippi State University
Starkville, MS2012
High School Diploma -
Barnstable High School
Hyannis2008
Skills
- Medical terminology
- Clinical support
- Customer service
- Patient scheduling
- Strong organizational skills
- Patient check-in
Timeline
Medical Secretary
Cardiovascular Consultants of Cape Cod
10.2016 - 12.2020
Patient Access Representative
Cape Cod Hospital
05.2015 - 12.2020
Medical Secretary, Oncology/Hematology
Cape Cod Hospital
2025 - Current
No Degree -
Massachusetts Bay Community College
No Degree - Psychology
Mississippi State University
High School Diploma -
Barnstable High School