Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brittney Carroll

Milton

Summary

Dynamic and results-driven individual with hands-on experience with the Suffolk County Sheriff's Department, excelling in compliance and safety management. Proven track record in enhancing operational efficiency and fostering teamwork. Skilled in risk assessment and effective communication, ensuring high standards of security and inmate care while mentoring staff for professional growth. Expresses the Department's mission of Care, Custody and Control on daily basis.

Overview

12
12
years of professional experience

Work History

Lieutenant - Jail Officer

Suffolk County Sheriff's Department
07.2013 - Current
  • Enforces compliance with facility rules and regulations to maintain safety and security standards.
  • Supervises inmate activities and interactions, ensuring adherence to policies and procedures.
  • Conductes regular safety inspections of facilities, identifying potential hazards and recommending improvements.
  • Monitors inmate behavior through direct supervision and surveillance systems, responding promptly to incidents or disturbances.
  • Collaborates with fellow officers to maintain a secure environment for staff, inmates, and visitors.
  • Developed structured schedules for inmate programs, promoting rehabilitation and reducing recidivism rates.
  • Trained new staff on operational protocols and emergency response procedures to enhance team efficiency.
  • Enforces disciplinary measures in accordance with institutional policies to maintain order.
  • Analyzed incidents and trends to recommend enhancements for facility safety measures and operational efficiency.
  • Works collaboratively with mental health professionals in developing specialized care plans for at-risk individuals within the jail population.
  • Observes the behavior of inmates individually and as groups to spot conflicts and implement de-escalation tactics.
  • Managed inmate intake and release processes, maintaining accurate records and documentation.

Lieutenant - Facility Audit Coordinator

Suffolk Country Sheriff's Department
01.2023 - Current
  • Coordinates audit schedules, ensuring timely completion of internal and external audits
  • Developed and maintained audit documentation, enhancing compliance accuracy and accessibility
  • Led cross-functional teams in identifying process improvements, streamlining audit workflows
  • Implemented risk assessment strategies to identify potential compliance issues proactively
  • Analyzed audit findings and presented actionable recommendations to senior management
  • Monitored regulatory changes to ensure ongoing compliance across organizational policies (DOC, DPH, ACA)
  • Ensured compliance with industry regulations, reducing potential fines and penalties for the Department.
  • Improved audit accuracy with meticulous record-keeping and attention to detail.
  • Coordinated efforts across departments to streamline information gathering for faster audit completions times without compromising quality or integrity of results.
  • Trained junior staff on auditing procedures and best practices, fostering professional growth

Records Officer

Suffolk County Sheriff's Department
01.2021 - Current
  • CJIS (Criminal Justice Information Service) trained and certified since 2021.
  • Managed comprehensive records management system ensuring accurate documentation and retrieval of information.
  • Oversaw implementation of data entry protocols enhancing data integrity and consistency across departments.
  • Kept meticulous current and archived documents, improving efficiency in information retrieval.
  • Mentored junior staff on best practices in record management, fostering a culture of accuracy and accountability.
  • Maintained strict confidentiality standards, ensuring the privacy of sensitive information for inmates, personal and agencies.

Sheriff's Emergency Response Team -SERT / FCM

Suffolk Country Sheriff's Department
07.2017 - Current
  • Managed emergency response operations during critical incidents, ensuring effective coordination.
  • Prepared, processed, and transmitted various reports.
  • Managed internal disciplinary processes to uphold professional standards while ensuring fair treatment for all involved
  • Managed emergency situations effectively, protecting inmates/ staff and property through swift decision-making and resource allocation.
  • Mentored new officers throughout their probationary period, providing guidance on policy adherence and procedural execution.


Tactical Response Team (TRT)

Suffolk County Sheriff's Department
09.2024 - Current
  • Attended and successfully completed the Tactical Response Team training.
  • Actively participates in quarterly activations and training dates.
  • Trained to managed crowd control during large-scale events like protests or large gatherings, ensuring public safety.
  • Trained to facilitated smoother operations at large-scale events by providing crowd control support under the direct supervision of Tactical Commanders and Squad Leaders.

Education

Associate of Science - Criminal Justice

Massasoit Community College
Canton

New England Jail Leadership Acadmey
AJA And MSA
02-2024

Crisis Intervention Team (CIT)
Essex County Sherrif's Department
06-2021

Skills

  • Positive interpersonal skills
  • Teamwork and collaboration
  • Excellent communication
  • Problem-solving
  • Computer skills
  • Strong task management
  • Effective organizational skills
  • Dependable and responsible

Accomplishments

  • Career advancement with the Department by achieving the following ranks: Jail Officer, Deputy Sheriff, Sergeant, and Lieutenant (Division Department Head- Kitchen -Dec 2022)
  • Records, CJIS, & Booking certified - 2021
  • SERT/FCM Certified - 2017
  • Firearms certified -2013
  • Jail Facility FTO - 2018/2021
  • Transportation FTO - 2019/2021
  • Participated in multiple state financial yearly contracts negotiations in conjunction with the Suffolk County Sheriff's Legal Department.


Timeline

Tactical Response Team (TRT)

Suffolk County Sheriff's Department
09.2024 - Current

Lieutenant - Facility Audit Coordinator

Suffolk Country Sheriff's Department
01.2023 - Current

Records Officer

Suffolk County Sheriff's Department
01.2021 - Current

Sheriff's Emergency Response Team -SERT / FCM

Suffolk Country Sheriff's Department
07.2017 - Current

Lieutenant - Jail Officer

Suffolk County Sheriff's Department
07.2013 - Current

Associate of Science - Criminal Justice

Massasoit Community College

New England Jail Leadership Acadmey

Crisis Intervention Team (CIT)

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