Brittney K. Dole
Reading
Summary
To utilize my skills and work experience in a challenging medical environment with potential for growth and advancement.
Overview
16
16
years of professional experience
Work History
Surgical Coordinator
MASS ENT ASSOCIATES
Woburn
08.2021 - 01.2026
- Perform vital signs
- Maintain a clean and organized work space
- Assist Physician with daily tasks and in office procedures
- Patient registration
- Coordinated surgical schedules for multiple physicians and patient needs.
- Managed patient intake processes and verified insurance information.
- Organized and maintained surgical documentation for compliance and accuracy.
- Facilitated pre-operative consultations between patients and surgeons.
- Trained new staff on surgical coordination procedures and protocols.
- Assisted in managing inventory of surgical supplies and equipment.
- Organized patient charts for surgical procedures and ensured accuracy of all documents.
- Acted as liaison between physicians, vendors, insurance companies, patients and their families regarding surgical procedures.
Lead Medical assistant
Ear Nose and Throat Consultants
Woburn
03.2010 - 08.2021
- Maintain patient flow for multiple Doctors/ PA's
- Assisted physicians with examinations and minor procedures.
- Provided exceptional customer service to patients and families.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Supervised, trained and coached team of medical assistants.
- Performed administrative duties such as filing, billing and coding of insurance claims.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
Medical Assistant -
The Salter School
Malden, MASkills
- Patient Care
- Patient Education
- Medical Terminology
- Data Entry
- Vital Signs
- Surgical scheduling
- Customer service
- Problem solving
- Staff training
- Electronic health records management
- Medical terminology proficiency
- Strong communication skills
- Team leadership
- Billing and coding
- Prior authorization processing
- Microsoft outlook
- Task prioritization
References
Available upon request
Timeline
Surgical Coordinator
MASS ENT ASSOCIATES
08.2021 - 01.2026
Lead Medical assistant
Ear Nose and Throat Consultants
03.2010 - 08.2021
Medical Assistant -
The Salter School