Brock Casey
Needham
Summary
Dynamic and reliable professional with a proven track record in the hospitality industry, notably at Nomans in Marthas Vineyard. Excelled in safe service compliance and fostering warm customer relationships, significantly enhancing dining experiences. Skilled in inventory management and suggestive selling, consistently meeting customer demands and driving sales.
Overview
2
2
years of professional experience
Work History
Server
BOSSE
01.2025 - 05.2025
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Server/ Food Busser
Nomans
05.2023 - 08.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
the Heritage
11.2022 - 01.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
- Business Management
East Carolina University
05-2026
Skills
- High volume dining
- Customer service
- Calm demeanor
- Menu memorization
Timeline
Server
BOSSE
01.2025 - 05.2025
Server/ Food Busser
Nomans
05.2023 - 08.2024
Server
the Heritage
11.2022 - 01.2023
- Business Management
East Carolina University
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