Bruna Fernandes
Hopkinton
Summary
Dynamic real estate professional with a focus on customer service and negotiation. Experienced in managing tenant relations and developing effective marketing strategies that drive occupancy rates and improve tenant satisfaction. Committed to ensuring compliance with safety regulations and enhancing overall property management. Detail-oriented property manager with strong skills in administrative support and tenant engagement. Known for quick resolution of tenant complaints and effective communication strategies, contributing to high satisfaction levels and streamlined operations.
Overview
6
6
years of professional experience
Work History
Property Manager
Fellsway Realty LLC
Lawrence
11.2023 - Current
- Managed tenant relations and addressed maintenance requests promptly.
- Coordinated property inspections and ensured compliance with safety regulations.
- Oversaw lease agreements and facilitated tenant onboarding processes.
- Maintained accurate records of property expenses and income reports.
- Developed marketing strategies to attract new tenants effectively.
- Implemented tenant communication strategies to enhance satisfaction levels.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Real Estate Agent
Fellsway Realty LLC
Lawrence
06.2023 - Current
- Assisted clients in buying and selling residential properties throughout the local market.
- Developed marketing strategies using social media and online listings to attract buyers.
- Coordinated open houses, showcasing properties to potential clients and answering inquiries.
- Negotiated purchase agreements, ensuring fair terms for both buyers and sellers.
- Maintained comprehensive knowledge of local real estate laws and regulations.
- Built strong relationships with clients, providing exceptional customer service throughout transactions.
- Showed residential properties and explained features, value and benefits of available homes.
Photographer
bbnandes llc
Hopkinton
02.2020 - 08.2025
- Edited photos using industry-standard software to enhance visual appeal.
- Managed photography equipment, ensuring proper functioning and maintenance.
- Developed creative concepts for photo shoots based on client themes.
- Assisted in marketing efforts by providing images for promotional materials.
- Photographed special events, parties, and portraits.
Education
GED -
Milford High School
Milford, MA09-2018
Skills
- Administrative support
- Marketing strategies
- Customer relationship management
- Leasing and sales
- Commercial property
- Business administration
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Property Manager
Fellsway Realty LLC
11.2023 - Current
Real Estate Agent
Fellsway Realty LLC
06.2023 - Current
Photographer
bbnandes llc
02.2020 - 08.2025
GED -
Milford High School
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