Brutus Luidy

• Serve as the primary lead and manage the registration and placement of nearly 1,500 young adults (ages 19-24) and 5,000 youth employees (ages 14-18) in year-round employment through recruiting, onboarding, and processing through tracking on the ICIMS Portal.
• Manage part-time intern staff to reach monthly department goals, while supporting staff's professional development through training and skill development
• Knowledge of creating spreadsheets that incorporate MS Excel features and formulas, such as V-Lookup.
• Responsible for overseeing biweekly paychecks for more than 200 youth.

Manage and review applicant resumes while interviewing potential candidates for the department.

Provide office coverage, answer telephones, and provide community resource information to the general public and constituents of the city of Boston.

• Attended career fairs, college events, and industry conferences. to promote the organization's brand as an employer of choice.

• Deliver personalized shopping assistance tailored to individual customer needs and preferences.
• Manage and monitor store inventory to ensure product availability and accuracy.
• Engage with customers to provide information, address concerns, and build rapport.
• Process orders and payments efficiently, with attention to detail.
• Consistently provide exceptional service to enhance the overall customer experience.

• Handle payments and make changes accurately
• Assist with questions and returns/exchanges
• Provide friendly customer service