Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bryan Perez Nunez

South Deerfield

Summary

Dynamic and dedicated professional with experience at Pet Hotel Hadley, excelling in customer service and animal care. Proven ability to enhance client satisfaction through personalized services and strong relationship-building skills. Skilled in infection control and teamwork, ensuring a clean, safe environment for pets while promoting their well-being.

Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Energetic and compassionate individual with genuine love for animals and keen understanding of their needs. Possesses foundational knowledge of pet care and animal behavior, coupled with skills in feeding, grooming, and maintaining clean and safe environment. Committed to ensuring well-being of pets through dedicated and attentive care.

Overview

3
3
years of professional experience

Work History

Pet Care Associate

Pet Hotel Hadley
07.2023 - Current
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
  • Increased client retention rates through building strong relationships with pet owners and consistently delivering high-quality care.
  • Assisted in managing financial transactions accurately while maintaining organized records of all services provided.
  • Kept animals clean and free of contaminants to promote optimal health.

Housekeeper

Residence Inn Marriott
10.2022 - 06.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Education

GED -

Chicopee Academy
Chicopee, MA

Skills

  • Customer service and assistance
  • Computer skills
  • Cleaning procedures
  • Animal behavior
  • Health and safety standards
  • Managing paperwork
  • Supplies transportation
  • Supply washing
  • Production leadership
  • Proper chemical handling
  • Basic maintenance
  • Animal care
  • Infection control
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving abilities

Languages

Spanish
Limited Working

Timeline

Pet Care Associate

Pet Hotel Hadley
07.2023 - Current

Housekeeper

Residence Inn Marriott
10.2022 - 06.2023

GED -

Chicopee Academy
Bryan Perez Nunez