Seeking a challenging position in which I can utilize my education and experience. Experience with Microsoft Word, Excel, Outlook and more. Goal-oriented, work well with others and motivated to help a organization thrive.
Overview
6
6
years of professional experience
Work History
Office Support Specialist II
Commonwealth Of Massachusetts-DPH
01.2024 - Current
Navigate complex case management and surveillance application to assist with coordination of scheduling and team needs.
Respond to community questions and concerns that come to the program via email and the CLPPP hotline as well as the Bureau central office line and adheres to bureau and department protocols in responding to these inquiries.
Provide administrative support to assigned personnel.
Schedule and attend meetings and maintain electronic meeting and event calendars.
Coordinate unit or department programs and activities (e.g., trainings, seminars, teleconferences, employee recognition activities, recruitment and retention efforts).
Organization and upkeep of detailed filing systems / file rooms and tracking record retention compliance.
Conduct research for environmental histories and lead-related outreach projects.
Prepare reports and compile data using dedicated computer software or databases.
Create and maintain database and spreadsheet files.
Respond to inquiries and provide information to internal and external contacts.
Office Support Specialist I
Commonwealth Of Massachusetts-DPH
10.2022 - 01.2024
Accesses statistics records and performs tasks related to the childhood lead poisoning prevention program, including information needed to post to the environmental public health tracking portal.
Responds to inquiries and provides information to internal and external contacts.
Respond to community questions and concerns that come to the CLPPP program via email and the CLPPP hotline.
Conduct research for environmental histories and lead-related outreach projects.
Clinical Service Coordinator
Medically Home
02.2022 - 06.2022
Coordinate and schedule home visits, equipment delivery, and lab
tests with community partners and vendors from order to service
fulfillment
Collect and organize patient data, Upload paperwork to patient
records including insurance information, Maintain records and
databases including record set-up and maintenance.
Work with a diverse patient population and multidisciplinary team,
including nursing, physicians, and ancillary service providers such as PT,
OT, skilled nursing, etc.
Intern
Department Of Health And Human Services
12.2020 - 05.2021
Covid 19 vaccine clinic support in non-clinical roles.
Performed necessary administrative functions in accordance with
Covid-19 vaccine clinic policies. Data entry, registration, and etc.
Community Outreach Intern
Latino Education Institute At Worcester State
09.2019 - 03.2020
Strategies to improve educational outcomes for Latino students in
Worcester.
Giving knowledge about Latino education issues and programs locally,
regionally, and nationally.
Amazon DA
Bentley Group Logistics/ Kelleher Logistics
12.2019 - 02.2022
Delivered exceptional customer service in all interactions to promote
satisfaction.
Create and maintained data entry forms
Updated existing records with new data
Loaded, balanced and secured product to safely transport goods.
Front Desk Associate
LA Fitness
12.2017 - 04.2018
Answered customer questions, enrolled new customers, and new
orientation to customers.
Answered phones, responded to customer inquiries and transferred calls
to appropriate staff members.
Assessment and Action plan social worker at Department of Children and Families, Commonwealth of MassachusettsAssessment and Action plan social worker at Department of Children and Families, Commonwealth of Massachusetts