Brynn Mello
Fall River
Summary
Diligent Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
7
7
years of professional experience
Work History
Waitress
Tequila Lime Cantina
10.2022 - Current
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Answered phones and provided excellent customer service.
Waitress
Gina's Restaurant
10.2018 - Current
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Answered phones and provided excellent customer service.
Receptionist
Accounting Portfolios Inc.
01.2025 - 04.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
Education
Associate of Science -
Bristol Community College
Fall River, MA05-2025
Skills
- Time Management Skills
- Cash Handling
- Work Area Maintenance
- Customer Relationships
- Cash Register Systems
- Critical Thinking
- Guest Communication
- Telephone skills
Timeline
Receptionist
Accounting Portfolios Inc.
01.2025 - 04.2025
Waitress
Tequila Lime Cantina
10.2022 - Current
Waitress
Gina's Restaurant
10.2018 - Current
Associate of Science -
Bristol Community College
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