Brynn Russo
Taunton
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Front of House Manager
Tasty’s Bagels Cold Treats and More
Plainville
07.2020 - Current
- Supervised daily activities to maintain cleanliness and organization of the area.
- Performed daily opening and closing duties such as setting up registers, counting money for bank deposits.
- Interviewed, hired and trained new employees.
- Handled guest complaints professionally and efficiently.
- Promoted a positive work environment by encouraging collaboration among team members.
- Staff scheduling.
- Managed inventory levels and ordering supplies when needed to ensure adequate stock was available at all times.
Shift Leader
Fore Kicks Sports Complex and Golf Course
Taunton
10.2017 - 03.2020
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Performed opening and closing duties including restocking supplies.
- Bar service.
- Worked with kids of all ages and maintained a safe environment.
Education
Certified Nursing Assistant - Community Health
Bristol Plymouth Regional Technical School
Taunton, MA 09.2015 - 06.2019
Skills
- Customer service
- Inventory management
- Employee training
- Time management
- Problem solving
- Cash handling
- Task delegation
References
References available upon request.
Timeline
Front of House Manager
Tasty’s Bagels Cold Treats and More
07.2020 - Current
Shift Leader
Fore Kicks Sports Complex and Golf Course
10.2017 - 03.2020
Certified Nursing Assistant - Community Health
Bristol Plymouth Regional Technical School
09.2015 - 06.2019