Brynna Kelley
Boston
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates. Committed to maintaining high standards in property management.
Overview
4
4
years of professional experience
Work History
Property Manager
Metric Construction
10.2023 - Current
- Managed over 120 tenants across South Boston, the North End, and Brighton, MA. Organized daily maintenance requests and promptly addressed all tenant needs.
- Prepared leases and lease renewals for new and current tenants, and updated leases as needed for both new and existing tenants.
- Worked closely with our realtor to schedule showings and coordinate unit turnovers, ensuring units were filled quickly and efficiently.
- Scheduled annual maintenance inspections and ensured the renewal of certificates for the buildings.
- Tracked all monthly maintenance expenses for the buildings, entered bills into AppFolio, and promptly recorded expenses, categorizing them by unit within the monthly budget.
- Managed onsite maintenance employees, ensuring their monthly payments stayed within budget. Organized expenses using AppFolio, Excel, and paper files for accurate record-keeping.
- Assisted the project manager by keeping records, tracking schedules, and managing expenses in Excel For commercial development buildings.
- Assisted the estimating team by sending out bids for new developments and maintaining organization in Excel.
- Recorded hundreds of certificates of insurance into Sage and Pro-core for all companies working with us.
- Works closely with the CEO to ensure his needs are met, meetings are scheduled, and files are organized as needed.
Personal Assistant
Alagna Properties
06.2022 - 07.2023
- Supported payroll processing by ensuring accurate data entry and maintaining employee records.
- Assisted in organizing and managing financial documents, ensuring proper filing and easy retrieval for audits and reporting.
- Helped track expenses and maintain financial accuracy.
- Assisted with leasing units by coordinating property viewings and processing lease applications.
- Managed payment collections, ensuring timely processing of rent payments and addressing tenant inquiries.
- Maintained accurate records of lease agreements and payment history for effective tracking and reporting.
Administrative Assistant
Simon Property Group
11.2020 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively.
- Ensured accurate record-keeping with diligent data entry and database management for company information.
- I assisted with record-keeping and coordinated the scheduling of meetings to ensure smooth operations.
Education
Communication
University of New Hampshire
Durham, NH05-2023
Skills
- Proficient in Excel, Pro-core, and Sage for efficient, record-keeping, and financial tracking
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Currently enrolled in real estate classes taking the Massachusetts Real estate exam in June 2025.
Currently enrolled in Freedom Trail Realty School's online courses and scheduled to take the Massachusetts real estate exam in June 2025.
Timeline
Property Manager
Metric Construction
10.2023 - Current
Personal Assistant
Alagna Properties
06.2022 - 07.2023
Administrative Assistant
Simon Property Group
11.2020 - 11.2021
Communication
University of New Hampshire
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