Caleb Diana

Adept in Drop shipping Management and excelling in shipping coordination, I significantly enhanced customer satisfaction by streamlining order fulfillment processes . My proactive communication and logistics strategies reduced shipping delays, fostering strong relationships with shipping carriers. This blend of technical expertise and interpersonal skills led to a noticeable increase in operational efficiency.

I have experience with a wide range of software, hardware, and networking technologies. I'm proficient in operating systems from Windows XP to Windows 10, as well as various office suites like Microsoft Office and Google Apps. My expertise extends to antivirus software like Norton, remote desktop applications, and even mobile operating systems like iOS and Android.

In terms of hardware, I'm familiar with desktops, laptops, and various peripherals such as printers, scanners, and SSDs. You also understand different types of memory (DDR) and connectivity components.

Networking is another strong suit, as I can configure both LAN and WAN networks, including routers and printers, with a focus on security protocols like WPAx. You're also skilled in setting up workgroups and providing remote desktop assistance, as well as handling network printer mapping and maintenance.

My proficiency with software, hardware, and networking makes me a valuable asset in IT support or system administration roles.