Caley Boylen
Framingham
Summary
Dynamic business development manager with a proven track record at F45 Training, enhancing team performance through data-driven decision making and strategic partnerships. Skilled in sales presentations and customer service, I successfully developed promotional strategies that boosted member retention and engagement, fostering a thriving community.
Overview
8
8
years of professional experience
Work History
Manager of Business Development and Sales
F45 Training
Northborough, MA
03.2023 - Current
- Improved staff training protocols to enhance team performance and customer engagement.
- Developed strategic partnerships to enhance market presence and drive sales growth.
- Analyzed market trends to identify new business opportunities and optimize sales strategies.
- Developed promotional strategies that increased member retention and engagement within the community.
- Established customer relationship management practices to improve client retention and satisfaction rates.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
Cheerleading Coach
Spirit Central
Worcester, MA
11.2024 - Current
- Evaluated individual athlete progress, providing tailored feedback for skill improvement.
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
Lead Esthetician
Massage Envy
Framingham, MA
08.2021 - 09.2023
- Educated clients on skincare routines and post-treatment care to promote long-term results.
- Fostered friendly, warm, and exceptional customer experience.
Retail Sales Manager
Fabletics
Natick, MA
08.2018 - 11.2020
- Led team in achieving sales targets through effective training and performance management.
- Analyzed sales data to identify trends and optimize inventory levels for seasonal demand.
- Developed and implemented visual merchandising strategies to enhance customer engagement.
- Fostered a positive store environment, promoting teamwork and high standards of customer service.
Education
High School Diploma -
Framingham High School
Framingham, MA06-2018
Spa Tech Institute
Westborough, MA06-2021
Skills
- Data-driven decision making
- Sales presentations
- Social media marketing
- Customer service
- Time management
- Goal setting and achievement
- Account management
- Verbal and written communication
Timeline
Cheerleading Coach
Spirit Central
11.2024 - Current
Manager of Business Development and Sales
F45 Training
03.2023 - Current
Lead Esthetician
Massage Envy
08.2021 - 09.2023
Retail Sales Manager
Fabletics
08.2018 - 11.2020
High School Diploma -
Framingham High School
Spa Tech Institute