Olivia LaRose
East Falmouth
Summary
Motivated individual with experience as a Paralegal and in an accounting firm. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Account Manager
ABS Business Solutions
07.2023 - Current
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
Paralegal
Leary Hodgman Law LLC
10.2022 - 06.2023
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Prepared legal briefs, motions, and pleadings.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Contributed to successful case outcomes through diligent fact investigation.
Tax Preparer
Gianno and Freda Inc
10.2021 - 10.2022
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
Education
Certificate - Paralegal Studies
Boston University
Boston, MA01-2022
Bachelor of Arts - Commercial Dance
Pace University
New York, NY05-2016
High School Diploma -
Monson High School
Monson06-2012
Skills
- Patient billing
- Financial reporting
- Documentation and reporting
- Customer service
- Schedule management
- Legal documentation
- Payment processing
- Attention to detail
- Effective communication
- Time management
- Data analysis
- Client relationship management
Timeline
Account Manager
ABS Business Solutions
07.2023 - Current
Paralegal
Leary Hodgman Law LLC
10.2022 - 06.2023
Tax Preparer
Gianno and Freda Inc
10.2021 - 10.2022
Certificate - Paralegal Studies
Boston University
Bachelor of Arts - Commercial Dance
Pace University
High School Diploma -
Monson High School
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