Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Calsile Patience Dlamini

Mbabane

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head Of Hospitality Department

Limkokwing University of Creative Technology
02.2017 - Current
  • Prepare Programme and Institutional reports.
  • Liaise with Industry partners to improve Quality of education to meet Industry Standards.
  • Prepare and monitor Departmental Budgets.
  • Liaise with Vendors for supply of Students Practical Uniforms.
  • Coordinate Graduation Preparations and Execution through menu formulation, Décor arrangements and oversee service of refreshments for VVIPS.
  • Conduct Appraisals for Staff within the Hospitality Department.
  • Conduct staff induction, training and lecturer timetabling.
  • Ensure adherence of adequate grooming standards during practical sessions.
  • Ensure smooth and timeous Food and Beverage preparation & service during events.
  • Monitor student’s customer service during function service.
  • Market the department in organised marketing events.
  • Moderate Examination Papers.
  • Prepare Course Outline and timetable for each semester that is given to each student at the start of the semester.
  • Conduct tutorials, practical demonstrations, lectures workshops and clinic sessions in order to deliver the programme set within the curriculum.
  • Prepare project briefs that have clear objectives, assessment criteria, deadlines and schedules and expected outcome.
  • Prepare teaching materials that may include visual aids, hand-outs, lecture notes, manuals coursework, assignments and examination papers.
  • Maintain effective and accurate records of attendance with lesson dates.
  • Maintain students’ progress reports.
  • Report to Year Leaders on any student who has been missing from classes to the point that it will affect his/her assignment marks or overall performance.
  • Mark and assess students work as accurately and as objectively as possible.
  • To recommend changes to the curriculum to the Principal Lecturer at the end of each semester.
  • To recommend necessary resources at the end of each semester that is required for the next semester intake.

Internship Program

Royal Swazi Spa (Sun International)
08.2012 - 12.2012
  • To assist Banqueting manager in all tasks.
  • Maintain ongoing conferences.
  • Ensure Function rooms are spotlessly equipped.
  • Check in and Check out guests.
  • Banking.
  • Table laying.
  • Serving customers.
  • Stocktaking.
  • Prepare and serve meals.
  • Experiential learning.

Denisburg Restaurant
Pretoria
03.2011 - 06.2011
  • Prepare platters and food.
  • Serve guest.

Louis Pasteur Hospital Pretoria
01.2011 - 03.2011
  • Prepare meals.
  • Issue food supplies.
  • Hostess.

Madonsa Guest House
Manzini
05.2010 - 05.2010
  • Housekeeper.
  • Waiter.
  • Front office management.

Sales Clerk Assistant

E-Top Up
02.2007 - 01.2010
  • Manage cash Sales.
  • Assist Clients in purchases.
  • Banking.

Education

Post Graduate Diploma - Education

Botho University
02-2023

B-Tech - Hospitality Management

Tshwane University of Creative Technology
12.2014

National Diploma - Hospitality Management

Tshwane University of Creative Technology
12.2013

Skills

  • Budget management
  • Curriculum development
  • Event coordination
  • Staff training
  • Customer service
  • Vendor management

Certification

  • First AID Level one, 02/01/XX
  • Basic Fire Fighting, 02/01/XX
  • Pastel Partner, 05/01/XX
  • OPERA PMS, 02/01/XX
  • Wine service Course, 07/01/XX
  • Cigar Course, 09/01/XX

References

  • Hlobsile Tsabedze, Limkokwing University of Creative Technology, 2422 1529, 7626 3259, hlobsile.tsabedze@gmail.com
  • Lungile Dlamini – Sihlongonyane, Eswatini College of Technology – Lecturer, 7816 3838, lungilegla@gmail.com

Timeline

Head Of Hospitality Department

Limkokwing University of Creative Technology
02.2017 - Current

Internship Program

Royal Swazi Spa (Sun International)
08.2012 - 12.2012

Denisburg Restaurant
03.2011 - 06.2011

Louis Pasteur Hospital Pretoria
01.2011 - 03.2011

Madonsa Guest House
05.2010 - 05.2010

Sales Clerk Assistant

E-Top Up
02.2007 - 01.2010

Post Graduate Diploma - Education

Botho University

B-Tech - Hospitality Management

Tshwane University of Creative Technology

National Diploma - Hospitality Management

Tshwane University of Creative Technology

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Calsile Patience Dlamini