Cameron Brown
Revere
Summary
Security professional with proven track record in transportation security, adept at safeguarding passenger and cargo safety. Known for fostering teamwork and achieving operational efficiency, adaptable to dynamic environments. Proficient in threat assessment and regulatory compliance, dependable and flexible in meeting security needs.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
01.2025 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Performed pat-downs to look for unauthorized materials and weapons.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Sales Representative
AT&T
07.2024 - 12.2024
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Representative
Verizon
02.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Police Officer
United States Capitol Police
04.2022 - 01.2023
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
Service Agent
Enterprise Rent-A-Car
10.2019 - 02.2022
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Assisted clients with inquiries, resolving issues promptly and professionally for improved client relations.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
- Assisted in training new team members on company policies, procedures, and best practices for successful integration into the team.
- Managed high call volumes while maintaining excellent customer service standards for prompt issue resolution.
- Streamlined check-in/check-out process through diligent organization skills resulting in reduced wait times for customers.
- Removed stains on carpeting and sprayed interior with air freshener.
- Elevated the overall customer experience by consistently delivering personalized, attentive service and addressing client needs with urgency.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Coordinated with other departments to ensure seamless service delivery across all touchpoints.
Education
Bachelor of Arts - Criminology
University At Buffalo, SUNY
Buffalo, NY05-2023
Skills
- Integrity and honesty
- De-escalation techniques
- Policy enforcement
- Behavioral analysis
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
01.2025 - Current
Sales Representative
AT&T
07.2024 - 12.2024
Sales Representative
Verizon
02.2023 - 06.2024
Police Officer
United States Capitol Police
04.2022 - 01.2023
Service Agent
Enterprise Rent-A-Car
10.2019 - 02.2022
Bachelor of Arts - Criminology
University At Buffalo, SUNY
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