Camron Johnson

• Objective for the job was to distribute items around the store properly and neatly, Also eliminate any spills or mess that might be around the store
• Occasionally if the store became busy and there was not enough people on cash register they would have me on cash also until the store went back to a casual amount of people in the store
• After unpacking items you would bring empty boxes to the basement and use the box crusher

• My Job was to give great customer service and ensure the satisfaction of any individual and any request involving Ice Cream flavor, Ingredients, etc.
• In charge of handle cash register and safe
• Work at a very fast pace to get large amount of people out of the shop
• Clean the store at the end of the night

• Stored security alarm codes and keys and made routine

code changes.

• Trained junior staff members on loss prevention strategies reducing shrinkage rates within the store.
• Balanced cash registers at end of shift and filled out necessary reports.
• Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
• Contributed ideas for marketing campaigns leading to increased foot traffic and revenue generation.
• Opened and closed store at proper times for reliable services.
• Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
• Assisted store cashiers during peak sales times.
• Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
• Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
• Worked with store manager to create employee schedules.
• Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Managed store personnel by delegating tasks and supervising daily operations.
• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
• Successfully drove new product lines to increase annual profits
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
• Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
• Displayed merchandise by arranging in appealing ways to boost sales.
• Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.

• Assist customers over the phone step by step through the house to create a security system
• Transfer calls to other departments if could not assist
• Try to make every call the “perfect call”
• Facilitate situations when customers would call very angrily and automatically swearing at you
• Occasionally help customers with some tech problems with the security system
• Always provide customer with great hospitality and provide service accordingly
• Had to have a certain amount of hours of call time at end of the day
• Answered inbound telephone calls from interested customers to persuasively discuss offerings.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Troubleshot problems for callers and helped independently resolve common issues.
• Maintained high call volume for increased sales opportunities with efficient time management skills.

• Associates would have to unload delivery trucks using forklifts and reach trucks to put items like Tile, Wood and stone away
• Flat stacking was another job we had to do which was organizing and sometimes restocking and restructuring the wood and tile around the warehouse
• At the end of the night we had to go around the warehouse and clean up
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

• Using leadership skills to mold students from Boston, Massachusetts to Granville, VT ages 11-18 to develop new skills such as public speaking, farming, hiking, mental development and more. During the duration of time spent at EV, students are taught to advance their knowledge in arts, swimming, cooking, and what it may feel like to be within a community.
• Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
• Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.