Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Staples

Worcester

Summary

Proven track record in enhancing membership retention and engagement for Worcester County Bar Associates, leveraging exceptional organizational skills. Collaborated on initiatives that significantly improved operational efficiency and member satisfaction. Known for outstanding teamwork and collaboration, consistently delivering beyond expectations.

Overview

30
30
years of professional experience

Work History

Membership Director

Worcester County Bar Associates
08.2016 - Current

• Maintain and update membership records in the website database

• Compile annual membership statistics

• Provide reports on membership as requested by Executive Director

• Update section/committee lists throughout the year as members continue to join

• Assign executive committee members to new members;

• Billing of annual dues and other necessary billing;

• Responsible for bank deposits

• Process reports on credit card payments through authorize.net

• Responsible for reimbursement of overpayments through the online system as requested by the Executive Director

• Process credit card payments over the phone when necessary

• Attend committee/section meetings as assigned by the Executive Director

• Fulfill requests for information and provide assistance to members

• Make arrangements for functions and events as assigned by the Executive Director

• Make arrangements for Executive Committee Meetings; work with President on location

• Send meeting notices for Executive Committee meetings

• Take minutes of the meetings of the Executive Committee

• Order supplies for office as needed

• Make referrals to attorneys on the LRS panel and to other agencies in the absence of the LRS Coordinator

• Answer phone calls in the absence of the LRS Coordinator

• Review applications for the Reduced Fee Program and refer out when appropriate

• Maintain records of attorneys that have agreed to accept referrals through the Reduced Fee Program

• Maintain the master calendar of the WCBA on the website

• Updates to website including but not limited to posting links to seminars on the website, post recorded seminars on the website

• Other duties and responsibilities as assigned by the Executive Director

• Maintain list of all private and public school in Worcester County

• Obtain list of the new admittees from SJC each year

• Provide administrative support to the Executive Director for events

• Process ballots in the election of Executive Committee members

Lawyer Referral Service Coordinator

Worcester County Bar Associates
10.1994 - 08.2016
  • Respond to inquiries from the public and to provide attorney referrals or referrals to other programs/agencies -from both phone inquiries and website referral requests
  • Maintain records on all referrals to attorney panelists
  • Maintain statistics for program
  • Maintain lists on panel attorneys indicating special areas of practice and interests
  • Research and upkeep of information on social service programs in the area
  • Maintain membership records on attorney panelists
  • Annual Billing of dues
  • Follow up on cases referred to attorneys
  • Collect and maintain all necessary documentation from attorney panelists; including professional liability insurance documentation
  • Organize incoming mail and messages
  • Provide support for WCBA functions/programs as assigned by the Executive Director
  • and other duties and responsibilities as assigned by the Executive Director

Education

Associate of Science - Legal Administrative Assistance

Quinsigamond Community College
Worcester, MA
05.1991

Skills

  • Enrollment processing
  • Membership retention
  • Social Media Marketing
  • Sales management
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail

Timeline

Membership Director

Worcester County Bar Associates
08.2016 - Current

Lawyer Referral Service Coordinator

Worcester County Bar Associates
10.1994 - 08.2016

Associate of Science - Legal Administrative Assistance

Quinsigamond Community College
Candice Staples