CARELLE TAMGNO
Worcester
Summary
A highly adaptable and detail-oriented professional with a strong background in both IT infrastructure engineering and pharmacy practice. Experienced in managing complex Kubernetes environments through VMware Tanzu and delivering safe, efficient patient care in both retail and hospital pharmacy settings. Proven ability to bridge technical and clinical domains, work cross-functionally, and operate under pressure in regulated environments.
Enthusiastic System Engineer offering many years of experience in project management, scripting and Remote Desktop Services. Polished and highly educated with desire to work within industry sector. Deep understanding of operational dependencies of applications, networks, systems, security, and policy.
Overview
6
6
years of professional experience
Work History
Infrastructure System Engineer III
Conduent
Worcester
04.2023 - Current
- Deploy and manage Tanzu Kubernetes Grid (TKG) clusters
- Configure Supervisor Clusters, vSphere Namespaces, and Workload Clusters
- Integrate Tanzu with NSX-T, Harbor registry, and vCenter
- Maintain cluster health, apply upgrades, and ensure node availability
- Implement RBAC, network policies, ingress controllers, and storage classes
- Monitor workloads using tools like
Aria Operations
Troubleshoot ESXi hosts, vCenter, and NSX-T segments - Automate deployments using GitOps, Helm, or FluxCD
- Manage network routing, load balancers, and firewall policies
- Being introduced to rancher with tanzu
Pharmacy Intern
CVS Pharmacy
12.2019 - 04.2022
- Developed strategies for improving workflow processes within the department.
- Processed third party insurance claims accurately and efficiently.
- Prepared sterile products for intravenous admixture according to established protocols.
- Monitored patient safety through review of medication profiles for drug interactions, allergies, therapeutic duplication and other potential problems.
- Maintained confidentiality of patient information in accordance with HIPAA guidelines.
- Maintained records of controlled substances and monitored inventory levels.
- Counseled patients on proper medication usage and potential side effects.
- Assisted in preparing medications by counting, pouring, labeling and verifying doses.
- Assisted pharmacists with administrative tasks including filing, faxing and photocopying.
- Compounded extemporaneous preparations such as ointments, creams, suspensions, solutions and suppositories according to established standards.
- Performed data entry into pharmacy information systems for billing purposes.
- Advised patients regarding proper use of new medications and OTC products.
- Delivered personable customer service at pharmacy drop-off and pick-up counters.
Education
Ph.D. - Pharmacy
Mcphs
Worcester, MA05-2024
Associate of Arts - Pharmacy
Quinsigamond Community College
Worcester, MA05-2020
Skills
Technical & Infrastructure
- VMware Tanzu, TKG, vCenter, NSX-T, Harbor
- Kubernetes (kubectl, Helm, GitOps, FluxCD)
- Linux systems administration
- YAML, Bash, Git, Jenkins
- Monitoring: Aria Operations, Prometheus, Grafana
- Infrastructure automation & lifecycle management
Pharmacy & Clinical
- Prescription dispensing & patient counseling
- Medication therapy management
- Clinical pharmacology: drug interactions, renal adjustments, antimicrobial stewardship
- Hospital pharmacy workflow (IV prep, rounds, EMR documentation)
- CVS pharmacy systems & inventory control
Soft Skills
- Cross-functional communication
- Analytical troubleshooting
- Regulatory compliance
- Time management under pressure
- Bilingual
Languages
English
Professional
French
Native/ Bilingual
Timeline
Infrastructure System Engineer III
Conduent
04.2023 - Current
Pharmacy Intern
CVS Pharmacy
12.2019 - 04.2022
Ph.D. - Pharmacy
Mcphs
Associate of Arts - Pharmacy
Quinsigamond Community College