Carlee Sue Choate
Lakeville
Summary
Compassionate and dedicated professional hospitality worker with 7+ year of customer service experience, posessing strong expertise in event service and coordination, customer support, and transaction processing. Proven ability to ensure seamless execution of expected duties while maintaining high standards. Skilled in team collaboration, adaptable to changing needs, and focused on delivering exceptional guest experiences. Known for reliability, punctuality, and exceptional attention to detail in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Wedding Server
Loon Pond Lodge
06.2024 - Current
- Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
- Guaranteed seamless food service by coordinating with kitchen staff on meal timing and special dietary requirements.
Waitress/ Expediter/ Hostess/ Busser
Boston Tavern
06.2018 - Current
- Uphold high sanitation and safety standards while delivering and serving food
- Answered phones and took phone orders for customer pick up
- Entered orders, delivered food and beverages, and processed payments
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Reviewed menu items with customers and made recommendations based on guest preferences
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cashier
Elliot Farm
03.2024 - 11.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Intern
New Bedford Art Museum
09.2019 - 01.2020
- Collaboratively worked alongside professional artists, learning new skills while creating artworks for display
- Actively participated in the creation of event booklets, including written artist notes and front cover design
- Accurately tracked all tasks to timely completion for a successful opening night
Barista
Marylou's
09.2016 - 07.2018
- Spoke to and interacted with new and regular customers
- Cleaned and restocked work areas, emptying trash, and sanitizing equipment and utensils
- Made and served specialty coffee and tea beverages
- Sold coffee, tea blends, highlighting the differences between items and educating customers about brewing methods
- Adhered to recipes and presentations for food and beverage items
- Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee
Education
Bachelors of Management And Marketing - Marketing
Bridgewater State University
Bridgewater, MA05-2025
Skills
- Advanced in Microsoft Word
- Advanced in Excel
- Advanced in PowerPoint
- Advanced in LinkedIn
- Basic Knowledge of Twitter
- Basic Knowledge of Instagram
- Basic Knowledge of Facebook
- Strong multitasking
- Exceptional customer service
Timeline
Wedding Server
Loon Pond Lodge
06.2024 - Current
Cashier
Elliot Farm
03.2024 - 11.2024
Intern
New Bedford Art Museum
09.2019 - 01.2020
Waitress/ Expediter/ Hostess/ Busser
Boston Tavern
06.2018 - Current
Barista
Marylou's
09.2016 - 07.2018
Bachelors of Management And Marketing - Marketing
Bridgewater State University
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