Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Carlos A Almendarez

LYNN

Summary

Focused District Property Manager with background managing Rental and Condominium property operations and controlling expenses. Dedicated work history monitoring and maintaining grounds and operations for 250 units in East Boston and North Shore Area . Consistently minimized complaints by identifying and addressing issues proactively to provide safe, appealing housing options.

Overview

15
15
years of professional experience

Work History

Senior Regional Property Manager

Broadway Capital PM Inc.
02.2020 - Current
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Enhanced tenant satisfaction by implementing efficient property management strategies.
  • Oversaw maintenance teams to ensure prompt resolution of repair issues and property upkeep.
  • Improved resident retention rates by addressing concerns promptly and implementing targeted community engagement initiatives.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Streamlined rent collection processes for timely payments and improved cash flow.
  • Successfully navigated challenging tenant relations situations diplomatically, preserving long-term business relationships and safeguarding property reputation.

Senior Property Manager

Grid Management
02.2016 - 02.2020
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Negotiated favorable lease terms with prospective tenants, securing long-term occupancy agreements.
  • Enhanced property value through strategic capital improvement projects and regular upkeep.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
  • Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
  • Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.

Assistant General Manager

StepStone Hospitality
08.2014 - 08.2016
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Implemented staff training programs that improved service quality and increased customer loyalty.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.

Director of Rooms Division

Midland Hotel Group
10.2008 - 08.2014
  • Improved guest satisfaction by implementing efficient room allocation and reservation processes.
  • Streamlined check-in and check-out procedures for enhanced customer experience.
  • Managed a diverse team of front desk, housekeeping, and maintenance staff for optimal performance.
  • Developed comprehensive training programs to enhance employee skills and productivity.
  • Maintained high-quality standards in cleanliness and presentation throughout the hotel property.
  • Implemented cost-saving measures while maintaining excellent service levels, reducing overhead expenses.
  • Collaborated with sales and marketing teams to promote special offers and increase bookings.

Education

BBA - Business Administration And Management

NYU
New York, NY
1998

Skills

  • Technical Proficiency
  • Conflict Resolution
  • Asset Management
  • Sales Management
  • Portfolio Management
  • Risk Management
  • Adaptability

Software

Proficient in Property Management Software including Appfolio Property Management.

Proficient in Hotel Management Software including Opera

Languages

Spanish
Native or Bilingual

Timeline

Senior Regional Property Manager

Broadway Capital PM Inc.
02.2020 - Current

Senior Property Manager

Grid Management
02.2016 - 02.2020

Assistant General Manager

StepStone Hospitality
08.2014 - 08.2016

Director of Rooms Division

Midland Hotel Group
10.2008 - 08.2014

BBA - Business Administration And Management

NYU
Carlos A Almendarez