Carlos Guevara
Boston
Summary
Experienced Sales Floor Associate with a proven track record of driving results through a comprehensive understanding of sales principles and exemplary customer service practices. A self-motivated professional with a strong determination to achieve and surpass goals. Known for cultivating positive and lasting customer relationships through outgoing and friendly interactions, fostering an environment that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Carpenter
Dany's Flooring Inc
06.2022 - 04.2023
- Adhered to established job site safety regulations, ensuring a secure and hazard-free work environment. Maintained a work area that was not only safe but also organized and clean, contributing to an atmosphere that prioritizes both safety and efficiency.
- I skillfully installed insulation, trim, and various finishing touches, adding the final details that enhance the overall quality and appearance of the project.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Concierge
Planned Companies
05.2023 - 11.2023
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Store Associate/Key Holder
Mrs. Mekler's Mercantile
11.2023 - Current
- Carefully monitored and maintain optimal inventory levels, actively engaging in restocking efforts to uphold a well-organized and fully stocked store.
- Take ownership of cash management by overseeing the opening and closing of cash registers with precision. Conduct regular cash audits to maintain financial accuracy and integrity. Facilitate timely deposits of funds as required, demonstrating a meticulous approach to financial responsibility and contributing to the financial stability of the establishment.
- Performed opening and closing duties, such as preparing the store for business, securing the premises, and completing end-of-day tasks.
Education
Associate of Business - Business
Bunker Hill Community College
Charlestown, MA05.2026
High School Diploma -
Snowden International School At Copley
Boston, MA05.2022
Skills
- Retail Transactions Processing
- Managing Cash Register
- Credit Card Applications
- POS Systems
- Sales and Marketing
- Team Leadership
- Customer Assistance
Languages
Spanish
Native or Bilingual
Timeline
Store Associate/Key Holder
Mrs. Mekler's Mercantile
11.2023 - Current
Concierge
Planned Companies
05.2023 - 11.2023
Carpenter
Dany's Flooring Inc
06.2022 - 04.2023
Associate of Business - Business
Bunker Hill Community College
High School Diploma -
Snowden International School At Copley
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