Carlos Lopez
Chelsea
Summary
Customer-focused Front of House Team Member with years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Front of House Employee
Flour Bakery & Cafe
Boston
02.2025 - Current
- Greeted customers warmly and provided excellent service in a fast-paced environment.
- Managed cash register operations and processed customer transactions accurately.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Demostrated ability to work collaboratively with customers and colleagues to create a positive customer experience.
Server
Nowon
Boston
04.2025 - 07.2025
- Provided exceptional customer service in fast-paced dining environment.
- Took orders accurately and communicated them to kitchen staff.
- Managed up to 7 tables simultaneously
- Handling cash and credit card transactions through POS Toast.
Server
La neta
Boston
02.2023 - 12.2024
Education
Bachelor of Science - Business Administration
Walden University
Minneapolis, MN 08.2013 - 06.2016
Bachelor of Science - Marketing
Universidad Del Valle De Mexico
08.2009 - 05.2013
Skills
- Customer service
- Cash handling
- Toast software
- Esspreso based beverages preparation
- Order accuracy
- Team player
- Adaptable and flexible
Languages
Spanish
Native/ Bilingual
Timeline
Server
Nowon
04.2025 - 07.2025
Front of House Employee
Flour Bakery & Cafe
02.2025 - Current
Server
La neta
02.2023 - 12.2024
Bachelor of Science - Business Administration
Walden University
08.2013 - 06.2016
Bachelor of Science - Marketing
Universidad Del Valle De Mexico
08.2009 - 05.2013