Carlos Martinez
Springfield
Summary
Driven and customer-focused, I excelled as a Delivery Driver at Premium Choice LLC, enhancing customer satisfaction through timely and accurate deliveries. Leveraging skills in GPS and route planning alongside a positive attitude, I significantly contributed to team success. Proficient in problem-solving and heavy lifting, I consistently met delivery targets, embodying teamwork and attention to detail.
Overview
5
5
years of professional experience
Work History
Car Wash Team Member
Golden Nozzle Car Wash
06.2024 - Current
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Maintained positive relationships with returning customers through friendly interactions while efficiently processing transactions at the cashier station.
PCA
Tempus Unlimited
05.2020 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Delivery Driver
Premium Choice LLC
10.2022 - 09.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Loading and unloading
- GPS and route planning
- Heavy lifting
- Meal preparation
- Diabetes management
- Daily living assistance
- Medication reminders
- Patient documentation
- Physical therapy assistance
Timeline
Car Wash Team Member
Golden Nozzle Car Wash
06.2024 - Current
Delivery Driver
Premium Choice LLC
10.2022 - 09.2024
PCA
Tempus Unlimited
05.2020 - Current
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