Carlos Roberto Ramirez Jr
Revere
Summary
Undergraduate business student with experience in healthcare operations, luxury hospitality, and cross-functional coordination. Strong analytical, communication, and problem-solving skills with a track record of supporting fast-paced teams, improving workflow efficiency, and handling sensitive information with accuracy and professionalism.
Overview
5
5
years of professional experience
Work History
SICU Unit Coordinator
Massachusetts General Hospital
03.2026 - Current
- Coordinate unit operations in a high-acuity Surgical ICU, supporting timely communication across nurses, providers, transport, and support staff in a fast-paced environment.
- Manage patient flow, maintain accurate documentation, and respond to time-sensitive unit needs with strong attention to detail and professionalism.
- Support workflow efficiency and issue resolution by prioritizing multiple responsibilities and collaborating across departments.
- Handle sensitive information with discretion while helping maintain consistent operational support for patient care teams.
Door Attendant
Raffles Boston
12.2023 - 09.2025
- Served as a professional first point of contact for residents, guests, and visitors in a luxury hospitality environment.
- Coordinated with front office, concierge, valet, and security teams to support smooth daily operations and an elevated client experience.
- Managed guest requests and resolved issues with clear communication, sound judgment, and a calm presence under pressure.
- Maintained lobby flow, building access coordination, and high service standards in a high-volume setting.
Transport and Unit Coordinator
Massachusetts General Hospital
12.2021 - 04.2024
- Supported patient transport and unit operations across transport and unit operations across multiple hospital departments.
- Maintained accurate records and coordinated with staff in a fast-paced healthcare environment.
Education
Bachelor of Science - Business Administration, Marketing Concentration
Salem State University
Salem, MA05-2027
Associate of Science - Business Administration, Entrepreneurship Option
Bunker Hill Community College
Boston, MA05-2025
Skills
- Quantitative Analysis - Business Research - Process Improvement - Stakeholder Coordination - Data Interpretation - Microsoft Excel - PowerPoint - Word - Presentation Development - Professional Communication - Team Collaboration - Problem Solving - Attention to Detail - Adaptability - Generative AI Tools
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
SICU Unit Coordinator
Massachusetts General Hospital
03.2026 - Current
Door Attendant
Raffles Boston
12.2023 - 09.2025
Transport and Unit Coordinator
Massachusetts General Hospital
12.2021 - 04.2024
Associate of Science - Business Administration, Entrepreneurship Option
Bunker Hill Community College
Bachelor of Science - Business Administration, Marketing Concentration
Salem State University