Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Beauty Advisor
Sephora
Burlington
06.2025 - Current
Responsible for ensuring exceptional customer service for clients in need of help with beauty products.
Maintained store presentation through stocking, organization, and merchandising products.
Processed transactions, returns, and exchanges using POS (Point of sale) systems.
Associate
Marshalls
Lawrence
01.2025 - Current
Manage the fitting room/beauty department
Responsible for interacting with customers if help is needed
Always interactive and open to organizing my department if recovery is needed.
Intern
GLCAC Immigration services
Lawrence
07.2024 - 08.2024
Assisted in working helping out with experienced professionals.
Allowed me to enhance my skills in knowledge in the given field.
Organized client files and maintained accurate records in the database.
Cadet
Junior police academy
Lawrence
07.2024 - 07.2024
Experienced a two week long academy as a junior police cadet and the process of becoming a police officer and what it takes to be a police officer.
Learned about law enforcement and what it means to be involved in law enforcement.
Observe the different departments in a police department and their roles in our community and what they do.
Cadet
Homeland Security Investigations New England Cadet Academy
Lawrence
01.2024 - 04.2024
Acquired knowledge on gangs, cyber crimes, and criminal investigation techniques to enhance understanding of law enforcement challenges.
Shadowed HSI agents during surveillance operations to understand diverse roles and responsibilities within investigative teams.
Education
Associate of Science - Criminal Justice
Northern Essex Community College
Lawrence, MA
12.2025 - 06.2026
High School Diploma -
Lawrence High School
Lawrence, MA
08.2021 - 05.2025
Skills
Product knowledge
Customer engagement
Customer service
Effective communication
Active listening
Time management
Merchandise restocking
Timeline
Associate of Science - Criminal Justice
Northern Essex Community College
12.2025 - 06.2026
Beauty Advisor
Sephora
06.2025 - Current
Associate
Marshalls
01.2025 - Current
Intern
GLCAC Immigration services
07.2024 - 08.2024
Cadet
Junior police academy
07.2024 - 07.2024
Cadet
Homeland Security Investigations New England Cadet Academy