Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carmen Melendez

Lawrence

Summary

Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Beauty Advisor

Sephora
Burlington
06.2025 - Current
  • Responsible for ensuring exceptional customer service for clients in need of help with beauty products.
  • Maintained store presentation through stocking, organization, and merchandising products.
  • Processed transactions, returns, and exchanges using POS (Point of sale) systems.

Associate

Marshalls
Lawrence
01.2025 - Current
  • Manage the fitting room/beauty department
  • Responsible for interacting with customers if help is needed
  • Always interactive and open to organizing my department if recovery is needed.

Intern

GLCAC Immigration services
Lawrence
07.2024 - 08.2024
  • Assisted in working helping out with experienced professionals.
  • Allowed me to enhance my skills in knowledge in the given field.
  • Organized client files and maintained accurate records in the database.

Cadet

Junior police academy
Lawrence
07.2024 - 07.2024
  • Experienced a two week long academy as a junior police cadet and the process of becoming a police officer and what it takes to be a police officer.
  • Learned about law enforcement and what it means to be involved in law enforcement.
  • Observe the different departments in a police department and their roles in our community and what they do.

Cadet

Homeland Security Investigations New England Cadet Academy
Lawrence
01.2024 - 04.2024
  • Acquired knowledge on gangs, cyber crimes, and criminal investigation techniques to enhance understanding of law enforcement challenges.
  • Shadowed HSI agents during surveillance operations to understand diverse roles and responsibilities within investigative teams.

Education

Associate of Science - Criminal Justice

Northern Essex Community College
Lawrence, MA
12.2025 - 06.2026

High School Diploma -

Lawrence High School
Lawrence, MA
08.2021 - 05.2025

Skills

  • Product knowledge
  • Customer engagement
  • Customer service
  • Effective communication
  • Active listening
  • Time management
  • Merchandise restocking

Timeline

Associate of Science - Criminal Justice

Northern Essex Community College
12.2025 - 06.2026

Beauty Advisor

Sephora
06.2025 - Current

Associate

Marshalls
01.2025 - Current

Intern

GLCAC Immigration services
07.2024 - 08.2024

Cadet

Junior police academy
07.2024 - 07.2024

Cadet

Homeland Security Investigations New England Cadet Academy
01.2024 - 04.2024

High School Diploma -

Lawrence High School
08.2021 - 05.2025
Carmen Melendez