Caroline Bradbury
Boston
Summary
Adept at behavior management and program development, I am a dedicated and compassionate candidate. I have a strong background in social work, leadership, and problem-solving. Gifted at providing support, guidance, and solutions to individuals and communities in need. Skilled in crisis intervention, conflict resolution, and resource coordination to improve overall well-being. A natural leader with excellent communication and decision-making abilities, fostering positive team environments and driving impactful change. Passionate about advocating for others and implementing strategies to address social challenges effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Educator
Lululemon Athletica
12.2023 - Current
- Provided exceptional guest service by assisting guests in finding products that meet their needs and educate guests about Lululemon's products, including fabric technology, fit, and performance features.
- Maintained a clean and organized store environment to enhance the shopping experience.
- Consistently participated in product knowledge training sessions to stay informed about new releases and updates.
- Built relationships with customers to encourage repeat business and brand loyalty.
- Assisted with inventory management tasks, such as restocking shelves and processing shipments.
- Contributed to the store's success by achieving sales targets and goals.
- Represented the Lululemon brand by embodying its values of community, mindfulness, and healthy living.
Community Health Worker
Epilepsy Foundation New England, EFNE
05.2024 - 09.2024
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Helped vulnerable individuals navigate complex healthcare system.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Engaged with children and adults with epilepsy at various summer camps.
- Provided immediate care during seizures and offering emotional support to help individuals feel integrated and valued within the community.
- Planned and organized activities tailored to the needs of participants, ensuring their well-being and enjoyment.
- Maintained effective communication with families to facilitate up-to-date medical and immunization records.
- Provided effortful coordination to create meaningful connections between participants, both children and adults.
- Conducted detailed case studies on clients and working closely with them to foster their success and overall well-being.
Special Needs Hockey Coach and Volunteer
East Coast Jumbos
09.2016 - Current
- Provided patience, extra time, and understanding to players' and parents' needs.
- Adjusted coaching methods to suit the diverse needs and abilities of players.
- Used effective communication to ensure players understand instructions and feel supported.
- Used proficiency in hockey skills and strategies to teach and guide players effectively.
- Behavior management: Used techniques for addressing challenging behaviors and maintaining a positive atmosphere.
- Encouraged teamwork and social interaction amongst players.
- Advocated for players' needs and promoted inclusivity in the broader hockey community.
- Managed schedules, equipment, and logistics to run smooth practices and games.
- Modified drills and exercises to accommodate different abilities.
- Recognized and rewarded players' efforts and progress.
Babysitter
Self
12.2014 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Head Lifeguard
High Sierra Pools
05.2023 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Responded to life-threatening emergencies and provided first aid and CPR.
Lifeguard
Weymouth Club
06.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress,
- Responded to emergency situations in a timely, efficient manner.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
Swim Instructor
YMCA Greater Boston
03.2019 - 08.2020
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Taught daily swim instruction to students varying in ages and skill levels.
- Collaborated with swim team coaches to develop successful training plans.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Developed and implemented lesson plans based on individual student needs.
- Mentored and trained new swim instructors on best practices.
- Implemented new and creative exercise routines to keep participants motivated.
- Promoted safe and inclusive environment for club clients and members.
Waitress
McGolf
05.2019 - 08.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Scooped ice cream at ice cream bar efficiently and neatly.
Camp Counselor
YMCA Greater Boston
05.2018 - 08.2018
- Worked with children aged 3-12, of different interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns
- Kept athletic and games equipment and facilities organized and maintained.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Assistant Adaptive Swim Coach
YMCA Greater Boston
01.2016 - 05.2016
- Prepared equipment before each class class and stored items promptly after classes.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Adapted teaching techniques to different learning styles.
- Alleviate athlete stress and boosted overall enthusiasm for swimmers of all abilities through positive attitude and motivational techniques.
- Coordinated with parents, sponsors, and other resources to meet team needs involving equipment and travel arrangements.
- Implemented exercise programs and training strategies to bolster individual and team performance.
Education
Bachelor of Science - Psychology
University of Massachusetts, Boston
Boston, MA05-2025
High School Diploma -
Needham High School
Needham, MA06-2020
Skills
- Behavior management
- Parent interaction
- Assessment development
- Leadership
- Lesson planning
- Conflict resolution
- Relationship building
- Classroom management
- Problem-solving
- Time management
- Emotional intelligence
- Group facilitation
- Public health education
- Special education
- Program development
- Goal setting
- Team collaboration
- Child development
- Practical learning
- Customer training
- Elementary education
- Client documentation
- Trauma-informed therapy
- Service planning
- Behavioral therapy
- Emergency intervention
- Family therapy
- Psychosocial assessment
- Child welfare and protective services
- Analytical thinking
- Community resources
- Strategic planner
- Case management
Certification
- First Aid/CPR/AED Instructor Certification: American Red Cross.
- Seizure First Aid Certification: Epilepsy Foundation of New England, EFNE.
Languages
French
Limited Working
Italian
Elementary
Timeline
Community Health Worker
Epilepsy Foundation New England, EFNE
05.2024 - 09.2024
Educator
Lululemon Athletica
12.2023 - Current
Head Lifeguard
High Sierra Pools
05.2023 - 09.2023
Lifeguard
Weymouth Club
06.2021 - 08.2021
Waitress
McGolf
05.2019 - 08.2019
Swim Instructor
YMCA Greater Boston
03.2019 - 08.2020
Camp Counselor
YMCA Greater Boston
05.2018 - 08.2018
Special Needs Hockey Coach and Volunteer
East Coast Jumbos
09.2016 - Current
Assistant Adaptive Swim Coach
YMCA Greater Boston
01.2016 - 05.2016
Babysitter
Self
12.2014 - Current
Bachelor of Science - Psychology
University of Massachusetts, Boston
High School Diploma -
Needham High School
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