Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Caroline Brosnihan

Westborough

Summary

Dynamic and organized professional with extensive experience in customer service at Central House and Dairy Queen. Proven ability to engage guests and handle cash efficiently, while consistently demonstrating a strong work ethic. Recognized for reliability and leadership in managing responsibilities, ensuring exceptional dining experiences. Available for flexible winter employment.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Central House
05.2024 - Current

I seat customers, wait on tables, run food, as well as work the bar at a local restaurant in Westborough. This job has helped to improve my customer service skills even further. I am still employed here but with limited hours and have lots of availability still.

Ice Cream Server

Dairy Queen
08.2019 - Current

I have worked at Dairy Queen in Westborough since my freshman year of high school and still am employed there as a rising junior in college. I have lots of experience in customer service and know how to handle customers and their requests, questions, and/or concerns. I also have taken on the new title and role of Store Manager, as I have become a very trusted and reliable employee over the years. Doing things such as organizing and managing the money, filling out sales reports, submitting payroll, and other jobs my boss has needed my assistance with over the years.

Server/Hostess/Runner/Cashier

The Bistro
06.2021 - 08.2021

I worked as a waitress, hostess, server, food runner, and cashier at this breakfast/lunch restaurant in Westborough. This job taught me lots of responsibility and organization as I often worked full shifts alone managing all of these roles by myself.

Education

No Degree - Communications

University of Massachusetts, Amherst
Amherst, MA
05-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Organized
  • Efficient

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server/Bartender

Central House
05.2024 - Current

Server/Hostess/Runner/Cashier

The Bistro
06.2021 - 08.2021

Ice Cream Server

Dairy Queen
08.2019 - Current

No Degree - Communications

University of Massachusetts, Amherst
Caroline Brosnihan