Caroline Maciel
Seekonk
Summary
Results-driven International Admissions and Enrollment Professional with 8 years in global higher education. Expertise in international recruitment, credential evaluation, and managing enrollment operations. Skilled in guiding international applicants through admissions and visa processes while collaborating with global recruitment partners and university leadership. Proficient in transcript review and I-20 eligibility workflows, facilitating effective cross-cultural communication in diverse education markets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Graduate Admissions Administrator – International Credential Evaluation (FCE)
Northeastern University
Boston
01.2023 - Current
- Contributed as a key member of Northeastern’s Foreign Credential Evaluation (FCE) team within the International Enrollment Management division, supporting the review and progression of international admissions applications through credential evaluation and enrollment readiness.
- Manage a high-volume pipeline of international applications, advancing files through multiple credential evaluation stages to support application completion and enrollment readiness.
- Assess international transcripts, degree certificates, and supporting academic documentation from diverse global education systems.
- Collaborated with credential evaluators and QC reviewers to resolve complex academic record issues, ensuring accuracy in evaluation decisions and adherence to institutional standards.
- Communicated with international recruitment partners, agents, and university stakeholders on applicant documentation requirements, credential evaluation progress, and application status updates to ensure alignment and transparency.
- Guided students and partners in resolving credential discrepancies to facilitate timely application completion and I-20 eligibility.
- Act as a primary point of contact for FCE-related inquiries from applicants, university partners, and recruitment teams across Northeastern’s global enrollment network.
Assistant Director of Admissions – International Students & E-Sports | Designated School Official (DSO)
Bay State College
09.2021 - 01.2023
- Advised international and domestic applicants through the admissions process, providing guidance on academic documentation, program selection, and visa requirements.
- Managed pipeline of prospective international students and recruitment partners, optimizing admissions CRM system to enhance engagement.
- Issued initial I-20 forms and advised international students on F-1 visa requirements, course load compliance, and arrival preparation.
- Reviewed and processed international academic transcripts for credential evaluation and admissions eligibility.
- Conducted virtual recruitment presentations and informational sessions, increasing awareness among international education agencies and ESL institutions.
- Provided guidance to international students regarding visa interviews, CPT/OPT eligibility, and transition to campus life.
- Supported enrollment growth by executing outreach initiatives, coordinating recruitment events, and fostering agency partnerships.
- Trained admissions staff and student workers on admissions processes and international student documentation.
International & Domestic Admissions Representative | Designated School Official (DSO)
Bay State College
Boston
01.2020 - 09.2021
- Expanded international applicant pipelines and supported enrollment growth initiatives by implementing targeted outreach strategies.
- Guided prospective international students through application and admissions process, enhancing their understanding from inquiry to enrollment.
- Supported international recruitment initiatives by participating in high school fairs, agency events, and virtual outreach, increasing visibility for the institution.
- Simplified application processes for international applicants by improving communication workflows and documentation guidance.
Marketing Manager – International Recruitment
University of Massachusetts Dartmouth – Navitas Global Student Success Program
06.2017 - 12.2019
- Led international recruitment initiatives focused on expanding enrollment from global markets, with primary responsibility for outreach and recruitment efforts in India.
- Traveled to India multiple times annually to represent UMass Dartmouth, Boston, and Lowell campuses at international education fairs, recruitment expos, and agency partnership meetings while conducting individual advising sessions with prospective students and families to facilitate informed enrollment decisions.
- Built and maintained relationships with international education agencies, advising prospective students and families on program selection, admissions requirements, and enrollment pathways.
- Guided prospective students through the admissions process, including application submission, credential evaluation coordination, and I-20 preparation.
- Created and refined marketing materials that enhanced international recruitment strategies and strengthened institutional brand messaging.
- Monitored international applicant pipelines and enrollment metrics to evaluate recruitment performance and identify trends.
- Contributed to a 90% visa approval rate for Fall 2019 applicants from the Indian market.
- Played a key role in surpassing international enrollment goals for the first time in six years under the Navitas partnership.
Education
Bachelor of Arts - English, Secondary Education
Rhode Island College
Providence, RISkills
- Admissions workflow management
- Admissions CRM Systems: Slate
- Admissions CRM Systems: Salesforce
- Transcript review
- Data analysis
- Microsoft Office Suite: Excel
- Microsoft Office Suite: Word
- Microsoft Office Suite: PowerPoint
- Student advising
- Partner communication
Affiliations
- AACRAO, American Association of Collegiate Registrars and Admissions Officers
- Educational Credential Evaluators (ECE), Professional Resource Access, credential evaluation database
- NAFSA, Association of International Educators professional training programs
- TAICEP International Credential Evaluation Seminar
Certification
- Designated School Official (DSO), SEVIS authorization for F-1 student advising and I-20 issuance
- NAFSA e-Learning, F-1 Advising: Getting Started, 01/01/20, F-1 Advising: Beyond the Basics, 01/01/20
- TAICEP Annual Conference & Seminar, Quebec City, Canada, 01/01/24, Professional training on global education systems and credential evaluation practices
Languages
Portuguese, Fluent
Global Engagement And International Expertise
- Conducted international recruitment travel across India, representing U.S. universities at education fairs, agency meetings, and student advising sessions
- Extensive experience working with international applicants, recruitment agents, and global education partners
- Familiar with academic documentation and credential evaluation practices across diverse global education systems
- Experience guiding students through international admissions, credential review, and F-1 visa documentation processes
- Participated in professional credential evaluation training through TAICEP International Credential Evaluation Seminar
Timeline
Graduate Admissions Administrator – International Credential Evaluation (FCE)
Northeastern University
01.2023 - Current
Assistant Director of Admissions – International Students & E-Sports | Designated School Official (DSO)
Bay State College
09.2021 - 01.2023
International & Domestic Admissions Representative | Designated School Official (DSO)
Bay State College
01.2020 - 09.2021
Marketing Manager – International Recruitment
University of Massachusetts Dartmouth – Navitas Global Student Success Program
06.2017 - 12.2019
Bachelor of Arts - English, Secondary Education
Rhode Island College