Hard worker with extensive work experience, making way up to a shift lead in an off-season job. Leader committed to providing the best customer service possible, and excited to take on a new opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Grassroots Ice Cream
Granby, CT
03.2022 - Current
Supervised overall operations for both front and back of house.
Trained and aided new staff, with both work and customer service practices.
Managed the shop's inventory and helped place orders.
Resolved customer complaints and issues.
Reconciled end-of-day cash with cash tips and transactions to ensure accounting balance.
Education
No Degree -
St. Georges School
Newport, RI
05-2027
Skills
Team leadership
Service management
Cash handling
Problem-solving
Operational flexibility
Flexible schedule
CPR Certified
Safety compliance
Certification
CPR Certification, American Heart Association - Through 2026