Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Casey Hoffman Jr

Turners Falls

Summary

My name is Casey Hoffman and I am 22 years old. I am a dedicated and hard working individual who works well in teams, follows directions, and is very coachable. I am a very hard worker especially when it comes to a job I love. I am willing to work regardless of the job I am given. I like working with coworkers/ teammates on building chemistry and workplace efficiency in order to make day-to-day tasks more manageable. I love assisting anyone I can with their work tasks to help them become as efficient as possible and I also love working in teams. My goal for any and every job is to be the most efficient, effective, and dedicated team member I possibly can and to help those I work with get better everyday. Helping others with their needs is something I like to do

Overview

6
6
years of professional experience

Work History

Crew Member

Dunkin Donuts
03.2024 - 05.2025
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Accurately operated cash register to process customer payments.
  • Replenished serving stations with fresh food and cleaned up spills.

Frozen Food/dairy Clerk

Big Y Supermarket
07.2019 - 03.2024
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Notified management of customer or employee accidents.
  • Stayed current with present, seasonal and special promotions.
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

No Degree - Criminal Justice

American International College
Springfield, MA

No Degree - Criminal Justice

Greenfield Community College
Greenfield, MA
06-2026

High School Diploma -

Franklin County Technical School
Turners Falls, MA
06-2021

Skills

  • Valid Driver's license
  • Verbal and written communication
  • Complex Problem-solving
  • Creativity and innovation
  • Clear communication
  • Problem-solving
  • Initiative and Self-motivation
  • Attention to detail
  • Integrity and honesty
  • Heavy lifting
  • Safe vehicle operation

Languages

English
Full Professional

Timeline

Crew Member

Dunkin Donuts
03.2024 - 05.2025

Frozen Food/dairy Clerk

Big Y Supermarket
07.2019 - 03.2024

No Degree - Criminal Justice

American International College

No Degree - Criminal Justice

Greenfield Community College

High School Diploma -

Franklin County Technical School
Casey Hoffman Jr