Dedicated customer service professional with strong communication skills and a commitment to creating positive experiences. Reliable and punctual, with a proven ability to manage customer interactions empathetically.
Overview
2
2
years of professional experience
Work History
Volunteer
Dwelling Place Soup Kitchen
Woburn
09.2025 - Current
Prepared and served meals to guests at community soup kitchen.
Assisted in organizing food donations and inventory management.
Managed customer interactions with respect and empathy during service hours.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Collaborated with other volunteers to create a positive work environment.
Helped with prep, set up, and breakdown of community and public events.
Offered support and assistance to community members.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Provided assistance to staff in the daily operations of the organization.
Provided guidance and support to fellow volunteers during their shifts.
Customer Service Cashier
Momentum Enterprises
Woburn
07.2024 - Current
Processed customer transactions efficiently at the point of sale.
Assisted customers with inquiries and provided product information.
Collaborated with team members to ensure smooth operations.
Trained new cashiers on procedures and customer service standards.
Resolved customer complaints promptly and professionally.
Greeted customers and provided friendly customer service.
Collected credit card and cash payments to complete transactions for customer orders.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.