Cassidy Paige
Tewksbury
Summary
Dynamic and dedicated professional with experience at Merrimack Valley YMCA, excelling in public safety and first aid. Proven ability to lead teams and foster a safe environment while maintaining high standards of cleanliness. Recognized for exceptional customer service and critical thinking skills, ensuring optimal support during emergencies and peak service times.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Lifeguard
Merrimack Valley YMCA
12.2023 - Current
- Monitored pool area to ensure safety and enforce rules for all patrons.
- Responded promptly to emergencies, administering first aid as needed.
- Maintained cleanliness and organization of pool facilities and equipment.
- Assisted in conducting swim lessons, fostering water safety awareness in participants.
- Collaborated with team members to execute regular safety drills effectively.
- Communicated clearly with guests regarding pool policies and procedures.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Customer Service Cashier
Dunkin' Donuts
09.2022 - 12.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory levels by restocking supplies and performing regular checks.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored cleanliness of work area, ensuring compliance with health and safety standards.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Science - Wildlife Management
Frostburg State University
Frostburg, MD06-2028
High School Diploma -
Tewksbury Memorial High School
Tewksbury06-2024
Skills
- Public safety
- Communication
- Patience and empathy
- Leadership qualities
- First aid
- CPR certified
- AED operation
- Team bonding
- Dependable
- Punctual
- Critical thinking
- Decision-making
Accomplishments
- Improved customer satisfaction by resolving issues in a timely manner.
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Pool Lifeguard
Merrimack Valley YMCA
12.2023 - Current
Customer Service Cashier
Dunkin' Donuts
09.2022 - 12.2023
Bachelor of Science - Wildlife Management
Frostburg State University
High School Diploma -
Tewksbury Memorial High School