Catherine Mason
Westwood
Summary
Real estate appraisal professional with extensive experience at Appraisal Hub, specializing in compliance and workflow optimization. Demonstrated ability to enhance service delivery through effective leadership and critical thinking. Skilled in resolving complex appraisal issues while promoting team collaboration and ensuring adherence to industry standards.
Overview
26
26
years of professional experience
1
1
Certification
Work History
APPRAISAL OPERATION MANAGER
THE APPRAISAL HUB
05.2016 - Current
- Oversaw daily appraisal operations, streamlining workflow efficiency.
- Managed team performance to ensure compliance with industry standards and regulations.
- Implemented quality control measures to maintain consistent service delivery standards.
- Resolved appraisal escalations while preserving operational integrity.
- Reviewed reconsideration of value requests, ensuring adherence to Appraisal Independence Requirements.
SENIOR APPRAISAL REVIEWER
THE APPRAISAL HUB
04.2015 - 05.2016
- Reviewed appraisal reports for accuracy and compliance with industry standards and lender requirements.
- Identified errors and inconsistencies to maintain quality standards.
- Communicated necessary corrections to appraisers to ensure adherence to guidelines.
- Supported appraisers with inquiries, clarifying processes and enhancing understanding.
- Coordinated review processes among team members to boost operational efficiency.
REAL ESTATE APPRAISER
COTTER ASSOCIATES
01.2000 - 01.2016
- Conducted residential appraisals for 1-4 family dwellings, ensuring supported opinions of value.
- Maintained compliance with federal and USPAP guidelines during appraisal processes.
- Executed thorough research to enhance understanding of local markets and properties.
- Attended continuing education classes to uphold professional certifications.
Skills
- Compliance expertise
- Industry standards knowledge
- Workflow optimization
- Quality leadership
- Critical thinking skills
- Verbal and written communication
Certification
MA STATE CERTIFIED REAL ESTATE APPRAISERS, #70035
Timeline
APPRAISAL OPERATION MANAGER
THE APPRAISAL HUB
05.2016 - Current
SENIOR APPRAISAL REVIEWER
THE APPRAISAL HUB
04.2015 - 05.2016
REAL ESTATE APPRAISER
COTTER ASSOCIATES
01.2000 - 01.2016