Ralph Pierre-Louis
Brockton
Summary
Proven professional with extensive experience at Catholic Charities Diocese of Fall River, adept in support services and quick problem-solving. Demonstrates exceptional attention to detail and a strong ability to maintain confidentiality and safety, enhancing client well-being. Skilled in office equipment maintenance and fostering positive relationships, significantly improving operational efficiency. Offering positive attitude and quick learning ability, well-suited for supportive role in dynamic environment. Brings understanding of organizational processes and effective communication, allowing for seamless integration into team tasks. Ready to use and develop problem-solving and time management skills in flight attendant role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shelter Support Staff
Catholic Charities Diocese of Fall River
08.2024 - Current
- Monitoring shelter safety and well-being of the guests while on shift.
- Perform administrative tasks such as answering phone calls, greeting guests and visitors, and responding to emergency situations quickly and appropriately.
- Always maintain professional boundaries and confidentiality.
- Complete guest intake on any new guests entering the shelter during shift coverage.
- provide guests with personal hygiene products, emergency clothing as requested.
- Report maintenance requests for repairs to supervisor as the need arises.
- Collaborating with a full team of professionals such as case managers.
Booking Agent's Assistant
Spherion Staffing
09.2019 - 06.2020
- Booking rooms, hotels, flights for clients.
- Ability to negotiate contracts, build relationships with clients and venues, manage complex schedule, and demonstrate a deep understanding of the industry. modify travel issues.
Direct Care Professional
May Institute
06.2018 - 04.2019
- Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Education
Associate of Arts - Business Administration And Management
Massasoit Community College
Brockton, MA06-2021
High School Diploma -
Brockton High School
Brockton, MA06-2003
Skills
- Telephone assistance
- Support services
- Client transportation
- Office equipment maintenance
- General housekeeping
- Preparing meals
- Quick problem solver
- Attention to details
- Time management
- Tax prep
- Helping with medication
Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- First Aid Certification
- Microsoft Office Specialist (MOS) Certification
- Forklift Certification
Languages
French
Native or Bilingual
Interests
- Volunteer Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Documenting and sharing travel experiences
- Historical Exploration
Timeline
Shelter Support Staff
Catholic Charities Diocese of Fall River
08.2024 - Current
Booking Agent's Assistant
Spherion Staffing
09.2019 - 06.2020
Direct Care Professional
May Institute
06.2018 - 04.2019
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- First Aid Certification
- Microsoft Office Specialist (MOS) Certification
- Forklift Certification
Associate of Arts - Business Administration And Management
Massasoit Community College
High School Diploma -
Brockton High School
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