CELENY SEPULVEDA
Winthrop
Summary
Dynamic and detail-oriented professional with experience at Whole Foods Market Inc., excelling in food safety compliance and customer service. Proven ability to enhance product merchandising and maintain high sanitation standards, ensuring a superior shopping experience. Bilingual in Spanish, adept at fostering team collaboration and solving problems in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Produce Production Team Member
Whole Foods Market Inc
Newton
01.2021 - Current
- Cuts fruits and vegetables, following all safety and sanitation rules.
- Ensures product meets WFM guidelines for quality and preparation.
- Maintains sampling program.
- Cleans department continuously and maintains sweep logs.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures the accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
Prepared Foods Cook
Cafe de Boston
Boston
01.2009 - 03.2020
- Take orders from patrons for food or beverages.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Serve food or beverages to patrons
- Prepare checks that itemize and total meal costs and sales taxes
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Inform customers of daily specials
Education
High School Diploma -
I.E. Manuel Jose Caicedo
Barbosa, Colombia01.1996
Skills
- Bilingual in Spanish
- Food safety compliance
- Cutting techniques
- Product merchandising
- Customer service
- Team collaboration
- Attention to detail
- Workplace sanitation
- Tool usage
- Production and processing
- Product packaging
- Inventory control
- Problem solving
- Customer service orientation
- Detail-oriented
- Fast-paced adaptability
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Produce Production Team Member
Whole Foods Market Inc
01.2021 - Current
Prepared Foods Cook
Cafe de Boston
01.2009 - 03.2020
High School Diploma -
I.E. Manuel Jose Caicedo