Goal-oriented leader with a proven track record in optimizing package handling operations. Known for effective training and mentoring, driving team collaboration, and implementing process improvements that enhance efficiency and accuracy.
Overview
6
6
years of professional experience
Work History
Package Handler Supervisor
UPS
Watertown, MA
09.2023 - 12.2025
Supervised daily package sorting operations to ensure efficient workflow and adherence to safety protocols.
Trained and mentored new package handlers on best practices and operational procedures.
Implemented process improvements that reduced handling time while maintaining accuracy in package delivery.
Collaborated with management to develop training materials aimed at enhancing team skill sets and performance outcomes.
Collaborated with other department supervisors to optimize workflow processes across all shifts.
Inbound and Outbound Team Lead
Target
Watertown, MA
09.2019 - 08.2023
Led team in achieving operational efficiency through streamlined processes and effective resource allocation.
Mentored staff to enhance skills and promote a collaborative work environment.
Analyzed workflow for continuous improvement, identifying key areas for process optimization.
Coordinated with management to align team objectives with corporate goals and initiatives.
Facilitated communication between departments to enhance operational coordination and support business objectives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.