Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Chaira Reyes Martinez

Salem

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

12
12
years of professional experience

Work History

Hha

Foxi private care
Salem
06.2017 - Current

Cashier/Sales Associate

TITLE Boxing Club
Salem
06.2017 - 06.2021
  • Maintained organized cash register area to ensure smooth operations during peak hours.
  • Assisted customers with product inquiries and provided exceptional service support.
  • Handled cash, credit, and digital payments while adhering to company policies.
  • Collaborated with team members to manage inventory levels and restock merchandise.
  • Monitored store promotions and communicated updates to customers regularly.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Assistant Manager

Dunkin' Donuts
Salem
06.2013 - 06.2019
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Receptionist/Cashier

Herb chambers jeep
Danvers
02.2014 - 05.2019
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed payments and updated accounts to reflect balance changes.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

Some College (No Degree) - Psychology

North Shore Community College
Danvers, MA

Skills

  • Point-of-sale operation
  • Customer transaction processing
  • Customer relationship management
  • Complaint resolution
  • Scheduling coordination
  • Effective communication
  • Problem solving
  • Clear communication
  • Money handling
  • Sales expertise
  • Data entry

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Hha

Foxi private care
06.2017 - Current

Cashier/Sales Associate

TITLE Boxing Club
06.2017 - 06.2021

Receptionist/Cashier

Herb chambers jeep
02.2014 - 05.2019

Assistant Manager

Dunkin' Donuts
06.2013 - 06.2019

Some College (No Degree) - Psychology

North Shore Community College

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Chaira Reyes Martinez